|"Friendly Staff and Good location!"||(in 113 reviews)|
|"Friendly staff and good location!"||(in 55 reviews)|
|"Great, comfortable bed and excellent facilities"||(in 48 reviews)|
|"The rental car NU was a disaster."||(in 7 reviews)|
|"A very poor hotel."||(in 47 reviews)|
|"Parking was expensive, $46 dollars!"||(in 76 reviews)|
|clean room||in 336 reviews|
|close to the airport||in 260 reviews|
|staff was friendly||in 236 reviews|
|valet parking||in 204 reviews|
|airport shuttle||in 193 reviews|
|great hotel||in 180 reviews|
|great location||in 137 reviews|
|great service||in 106 reviews|
|comfortable bed||in 79 reviews|
|easy check||in 76 reviews|
|rental car||in 71 reviews|
|room service||in 33 reviews|
|santa monica||in 10 reviews|
|extra charge||in 7 reviews|
|nice and the room||in 2 reviews|
|best hotel||in 1 review|
|breakfast area||in 1 review|
|breakfast was good||in 1 review|
|good breakfast||in 1 review|
|nice room||in 1 review|
|room a too small||in 1 review|
|room smelled||in 1 review|
|room was never cleaned||in 1 review|
|small room||in 1 review|
near the airport.
microwave in room. when you ask for towels, actually getting them would have been good.. asked for them first night.. never got them.. 3 days
The pillows were SUPER comfy, however they still didn’t drown out the sound of planes taking off every 15 min starting at 6 am.
I was so excited to arrive to the hotel because it’s reputation of excellence, quality, good customer service, high-class, and cleanliness precedes them. I was truly let down by my experience here. When we got to our first room it reeked of cigarette smoke and the bed looked like Goldilocks had been testing whether or not it was “just right” for sleeping in...we asked to change rooms. When we got to the second room the bed looked like the sheets had been changed...thank goodness, but the door to the adjoining room looked like it had been tampered with. I unlocked the door on my side (just to investigate) only to find the room next door had not yet been cleaned (housekeeping didn’t stop by to clean it until 2 days after we arrived) hmmm...I wonder if that‘s why check-in times are AFTER 3 pm. That’s when I heard the planes taking off. The stay went downhill from there. When I was getting ready to order room service, not a menu was in sight. I had to call the front desk to ask where it was located in the room. That’s when we were told that room service would not be provided to guests due to covid and that we could order take out or eat outside from the Dailey Grill, the in-house restaurant (the front desk should have informed us of that at the time of check in). When we decided to stream a video, the volume on the TV was up SO high, I’m sure my family back East heard the movie! The volume button on the remote didn't work so I had to “turn the volume down” by stuffing clothes under the tv where we thought the speakers were located. It was still super loud. In the bathroom, the only lotion tube had definitely been used as it was half empty because it had not been replaced with new bottles. To add insult to injury there was--what appeared to be pubic hair in the tub! The night before our last stay, I ordered a hot green tea from the daily grill and it tasted—and smelled like—seaweed. The alcoholic beverage I ordered with dinner was lacking in the main ingredient...alcohol! The salmon was VERY bland and not seasoned...come to think of it, nothing on the plate was seasoned. Due to covid, there was not a lot of hustle and bustle that you’d normally find in a hotel that’s located close to the airport. With that said, I’m sure there were MANY other rooms that guests could have been placed in besides the ones closest to the landing strip at LAX. Every morning I was awakened by planes taking off every 15 minutes starting at 6 am. I was so tired by the afternoon a nap at that time would’ve been welcomed, but alas, more planes were taking off to new and exciting destinations! Ha! I had high expectations for staying at the Westin because of its reputation. The Westin in LA DID NOT live up to ANY part of those expectations! I will not spend my hard earned money on a “High-end” hotel where it can be compared to that of a Best Western.
Comfortable bedding & excellent concierge lounge breakfast.
Shuttle bus frequency.
No fridge in the room
Less dust in bathroom and bedroom.
Large room, very quiet
The bed was uncomfortable
The shower curtain had a hole, the bathroom sink faucet was loose. The shower spout was leaking, the tub was clogging, asked e times for tissues and no one ever got me a box
The room we entered had some used glasses of drink kept right outside which kind of made it look very shabby.
4 * room was not good
Tried 4* rooms at other hotels and they we're way better than Westin. Room was too small and congested.
The beds are comfy.
My only complaint is that the Executive floor rooms do not offer any amenities during the weekend. I checked in on Friday night as I couldn't get a flight home that night and hoped to enjoy the complimentary cocktail and breakfast which was not offered.
I like how clean n big the hotel was. All the staff where great and it was a great comfort relaxing
I didn't like how the hotel didn't have me in there computer system after I booked online with booking. Com then once it was settled after calling they had me in for a different price then what I was told but it became all salted but I don't feel that I should of been the one to make sure everything was correct
Availability and design
There was no option or price option for a '12 hours or less price'
Kind Staff, Comfort room
parking price is expensive. Charges everytime u go out.
Excellent business ammenities and common areas, including fitness centre. Also great concierge service and event planners.
The room type booked and confirmed on booking.com was not available when I checked in. Furthermore, the rate confirmed on booking.com was not what I was charged for the room. The hotel blamed booking.com for the mistake. Very disappointing. That said, after a lot of negotiating with the hotel management, they eventually matched the quoted rate. So hotel management was good.
The bed was great, service was pretty good as well.
Not sure whether it was an issue with the hotel or booking.com but the hotel did not have our reservation when we got there and needed to contact booking.com for the record and confirmation while we stand in front of reception. It made the registration most unpleasant after a long journey.
Easy check out and close to LAX. The waiter for our dinner was very attentive.
The bedskirt was stained, the staff at the hotel lobby bar were terribly slow (waited 15mins before being able to order and asked for assistance multiple times). The hotel swimming pool needs a facelift, looks old and worn. The room airconditoner kept turning off, had to wake up mulitple times to turn it back on.
The hotel was very close to the Airport. Was serviced with an Airport Shuttle & was easy to navigate into the tourist areas with the help of a hire car & navigation system
Was pretty expensive for the first night (compared to other LAX airport hotels) but got a great deal for our second night/late check out.
I loved the idea that the total hotel was smoke free. My room was so relaxing. I enjoyed every moment in my room. Your gifts shop carried some very unique items that I bought because I had not seen these items anywhere else and they made perfect gifts.
The hotel seemed very cold to me. I had to wear a sweatshirt everyday and I am sure the outside temp was at lead 1oo degrees. I was also disappointed when I went to go to the lunch cardt on Sunday and there was none. I did not get my lotion, shampoo, conditioner and soap replaced daily. I loved the fragrance and used much of what I did get. I even liked the scent so much I went down to the gift shop to see if the lotion was sold there. The other down side for me was the fact I earned a free weekend day however I only have three weeks to take advantage of that. Since it is summer those weekends are already booked. I would have loved to have brought my husband to thise hotel so he could experience and traquility that I did.
When I checked in they did not have my reservation. I had the confirmation from Booking.com. This delayed my checkin and could have resulted an a no vacancy as they seemed quite full. I was not pleased.
The Westin Los Angeles Airport Hotel features spacious rooms with modern amenities. Located just four blocks from LAX airport, this hotel is perfect for both families and business travelers.
The resort is near some of Los Angeles most famous landmarks, such as The Hollywood Park Casino and Racetrack, Sony Pictures Studios, Venice Beach Boardwalk, California Science Center, Hermosa Beach Pier, and the LA Memorial Coliseum. The hotel also features a fitness center, a heated outdoor pool, and a whirlpool.
Guest rooms and suites are spacious and comfortable. All accommodations feature oversized desks, high-speed Wi-Fi access, a flat-screen TV, an in-room safe, and luxury bath products. Pets are allowed welcomed, with no extra charge. The hotel features thirty-four event rooms, with a combined square footage of over 50,000 square ft. A complimentary shuttle is also offered to LAX airport.
In addition to room service, guests can dine onsite at The Daily Grill, a 1930's inspired restaurant serving all-American fare. The Lobby Lounge is the perfect place for guests to relax with a cocktail and small bites, while Cafe BLVD is the place to go for some Starbucks. There are several options for guests who wish dine off-site. The Daily Grill on Century features classic American cuisine, while Panang Thai restaurant offers top-quality Thai fare. Star Noodle Express features house-made Asian noodles, while the oldie but goodie Denny's is the place to go for breakfast and lunch.
Whether guests are visiting for business or pleasure, The Westin Los Angeles Airport is an ideal choice.
based on 2,093 reviews
Policies vary by room type and provider.
Guests with existing The Westin Los Angeles Airport reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at The Westin Los Angeles Airport for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
If you’re heading to Los Angeles on business, book a stay at The Westin Los Angeles Airport to take advantage of great amenities that allow you to work on-the-go. Executive Rooms feature a king bed or two double beds and offer exclusive access to the Executive Lounge, where guests can enjoy daily breakfast as well as hors d’oeuvres in the evenings from 5:00 pm to 7:30 pm. Rooms are furnished with a desk, ergonomic chair, and phone with voicemail. If you’re working late, room service is available 24/7 and complimentary in-room coffee, tea, and bottled water are provided. The hotel also has a FedEx Office Print & Ship Center located on the second floor in addition to 34 event rooms if you need to host a meeting or conference.
If you’re committed to your fitness routine, WestinWORKOUT guest rooms have an in-room Peloton Bike, so you can exercise at any time of day with Peloton’s live-streamed fitness classes. The hotel also has a WestinWORKOUT Fitness Studio featuring TRX functional equipment for the best cardio workout. If you left your gym gear at home, The Westin Los Angeles Airport has a workout gear lending program with New Balance. After working up a sweat, go for a swim in the outdoor pool and relax with a soak in the whirlpool tub.
Accessible guest rooms at The Westin Los Angeles Airport have 32-in doorways for easy wheelchair access. Bathrooms feature a roll-in shower with adjustable shower wand, grab bars, raised toilet seats, and lowered vanities. Flashing door knobs, TTY/TTD, and televisions with closed caption can be provided to guests who have hearing impairments, and assistive listening devices are available for meetings. The registration desk, hotel pool, and meeting spaces are wheelchair-accessible, accessible parking places are available, and wheelchair-friendly transport can be organized on request.
If you’re visiting LA with your dog, The Westin Los Angeles Airport is a convenient option for a pet-friendly hotel. Four-legged guests are given special treats, including a plush Heavenly Dog Bed, so they can have a comfortable sleep at the hotel. A maximum of two mid-size dogs are permitted per guest room.
Want to learn to surf in Southern California? Guests staying at The Westin Los Angeles Airport can sign up for exciting surf camps and lessons with the surf concierge and learn to ride the waves. Personalized lessons and Family Surf Camps for all ages and abilities are available in conjunction with Camp Surf, one of the premier surf schools in Los Angeles. Surf activities include equipment, such as wetsuits and surfboards, and lessons are held at El Porto in Manhattan Beach, just a short drive from the hotel.
The Westin Los Angeles Airport is located at 5400 West Century Boulevard in Westchester, 8.2 miles from the center of Los Angeles. Natural History Museum of Los Angeles County is the closest landmark to The Westin Los Angeles Airport.
Check-in time is 3:00 PM and check-out time is 12:00 PM at The Westin Los Angeles Airport.
No, The Westin Los Angeles Airport does not offer free Wi-Fi.
No, The Westin Los Angeles Airport does not offer free parking.
Yes, The Westin Los Angeles Airport offers free airport shuttle service.
The Westin Los Angeles Airport is 2 miles from Los Angeles. The Westin Los Angeles Airport is 2.7 miles from Hawthorne.
Yes, The Westin Los Angeles Airport has a pool onsite.
The Westin Los Angeles Airport has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.