|"Beautiful hotel with great staff!"||(in 294 reviews)|
|"Maison St Charles is a gem!"||(in 7 reviews)|
|"Very friendly staff, good location"||(in 175 reviews)|
|"The room was dirty."||(in 155 reviews)|
|"No hot water for entire stay."||(in 41 reviews)|
|"There were roaches in the room."||(in 147 reviews)|
|staff was friendly||in 739 reviews|
|clean room||in 471 reviews|
|great location||in 451 reviews|
|room was very comfortable||in 394 reviews|
|good breakfast||in 338 reviews|
|hot water||in 142 reviews|
|room door||in 139 reviews|
|valet parking||in 90 reviews|
|toilet paper||in 70 reviews|
|comfortable bed||in 56 reviews|
|french quarter||in 44 reviews|
|new orleans||in 36 reviews|
|trolley line||in 29 reviews|
|grounds are beautiful||in 14 reviews|
|nice place||in 12 reviews|
|st charles||in 10 reviews|
|left a message||in 3 reviews|
Beds were super comfortable and the breakfast was great
The previous occupants must of vomited on the floor near the bed it could’ve been cleaned a lot better since I almost stepped on someone else’s dry vomit. Other than that everything was great.
TV didn't work
Corron Bowl 2017
I like the location of the hotel. I was in close proximity to several well rated restaurants and sights.
There were several roaches found in the room. Noticed some stains on the bedding. The toilet was dirty. Checkout dates were mixed up so had a bit of difficulty trying to sort that out. Lastly, upon checking out I was charged for parking although I did not have a vehicle. It was eventually settled but a hassle to waste of time getting it taken vare of.
The customer service was very bad. I tried several times to reach the front desk without success. The wifi and cable were both out our entire stay. Parking was not included in the price as indicated. Valet service was not communicated with so we had issues getting our car several times. I would not stay in this hotel again.
Don't waste your Money
Worst Hotel every. 0 up keep in the last 20 years. Don't let the pictures fool you it's a dive.
There was a streetcar and bus stop right by the hotel which was very convenient.
Beds were comfortable and location was nice.
The grounds were trashy and the pool was gross. We often witnessed staff standing around talking and smoking. Staff would walk past trash on the ground, more than once, and never stopped to pick it up. The pool had a grease film on the surface of the water and a film on the tile edge. I brought the condition of the pool to the staff's attention and was told it would be cleaned that day, that never happened. The film on the tile easily scraped off with my thumb nail, I am sure a simple brushing would get the film off with little difficulty. If our roommate had showed himself on day one we would not have stayed at this location but the roach I found walking on the bedside table only joined us on our last day.
When we got to the room after checking in our hotel room door was open, the beds were a disaster, not made up in the least bit, trash in the trash cans & one... Yes ONE towel. No pillow cases at alllll the entire weekend even after requesting them numerous times. The only staff member worth anything was the security guard, super nice and very helpful, front desk lady was somewhat nice seemed too annoyed and not very helpful, took off the parking pass fee but I wasn't really interested in any of the other stuff... Security guard even told us that he tried to tell her to help us and all she said was "what you want me to do?!" When we told them the beds were not made or anything they just handed us one and a half sets of sheets and we had to strip and make out own beds... Not worth it, would rather pay the extra money next year for st patties weekend, very disappointing.
The hotel was a little hard to find as the sign wa
I loved the room and the continental breakfast was great. I also like the location. It was close to so many attractions. The room was very comfortable and clean.
The only thing I didn't like was that the tile around the lower section of the bathroom was loose and some that were replaced were not replaced properly.
Excellent place to stay and very quiet
Room was very clean and quiet. Bed was comfortable and a decent size TV.
The staff was great, the room was clean and comfortable and the location was perfect for both my work and leisure.
Location was dope!
The shower was awful! Got water all over the floor
Free internet access at front desk; reasonable price; nice neibhborhood
Hotel rooms could be more fresh. There was a certain smell when you entered the room.
Very convenient to downtown and the garden district. Clean, nice breakfast, courteous staff.
All very good
I appreciated the beauty of the four buildings, the variety of rooms available, the lovely courtyard where I ate my breakfast, and the front desk staff.
Housekeeping service could have been more thoughtful about the work.
The hotel is really dirty and full of insects, and the staff are so rude and helpless...
It's a nice hotel, clean comfortable rooms.
It's location is a bit out of the center (but walkable or with streetcar) and next to a drive in restaurant.
The staff was informative and friendly.
The room was nice, the food for breakfast was good, and the location fit my need.
It was great!
Courteous staff, historical buildings, traditional design of property, beautiful landscaping, location.
The cost of parking was not mentioned until check-out time. This was a surprise. The neighborhood is a little scary.
Upon arriving at the hotel, it was in a questionable part of town. I was very impressed with the security of the hotel and the friendly staff. Seeing the security and the gated fence around the hotel, was very comforting to my wife and I as we had our two small children with us. We will definately stay here again and use booking.com.
Only concern was upon leaving at 5:00am, security was not around to open the gate, but security made such a fantastic first impression it was ok.
Maison Saint Charles Hotel & Suites a laid-back New Orleans hotel. It is the ideal option for business and leisure travelers seeking a budget-friendly, high-quality stay. The hotel is near numerous popular attractions, including the French Quarter, the central business district, the city center, and endless dining, shopping, and entertainment options.
The boutique hotel features rooms and suites which blend Southern charm with modern luxury. Guests can choose from a variety of accommodations, including an economy queen, standard king, double, junior suites, royal suites, honeymoon suites, and deluxe suites. All accommodations are kid-friendly.
Rooms and suites feature spacious bathrooms with modern fixtures, complimentary high-speed WiFi, flat-screen televisions with premium cable channels, custom mattresses, crisp linens, coffee making facilities with complimentary coffee and tea, a desk, and air-conditioning. Upgraded rooms feature private jacuzzi tubs, wet bars, microwaves, and mini fridges. Suites offer spacious separate living rooms areas with sofa-beds. All rooms are smoke-free.
All guests receive a free continental breakfast each morning of their stay. Complimentary parking is provided onsite. Business travelers can utilize the onsite business center and three meeting rooms which boast plenty of space to host conferences, corporate events, and social gatherings. Guests can relax in the seasonal outdoor swimming pool which features a sundeck, lounge chairs, and a hot tub.
Guests can enjoy delicious Southern-style Cajun cuisine at the onsite Mr. Ed’s Seafood and Oyster Bar. Numerous other dining options are just a short walk or drive away.
based on 1,948 reviews
Policies vary by room type and provider.
Maison Saint Charles By Hotel Rl is located at 1319 St. Charles Avenue in Central City, 0.9 miles from the center of New Orleans. The National WWII Museum is the closest landmark to Maison Saint Charles By Hotel Rl.
Check-in time is 4:00 PM and check-out time is 11:00 AM at Maison Saint Charles By Hotel Rl.
Yes, Maison Saint Charles By Hotel Rl offers free Wi-Fi.
No, Maison Saint Charles By Hotel Rl does not offer free parking.
No, Maison Saint Charles By Hotel Rl does not offer free airport shuttle service.
Maison Saint Charles By Hotel Rl is 11.3 miles from New Orleans Louis Armstrong. Maison Saint Charles By Hotel Rl is 68.1 miles from Gulfport Biloxi Regional.
Yes, Maison Saint Charles By Hotel Rl is a pet-friendly hotel.
Yes, Maison Saint Charles By Hotel Rl has a pool onsite.