Daily cleaning, installation of cabin HEPA filters on flights from Chicago O'Hare Intl to Cancún
United Airlines, American Airlines and Frontier have all waived their change and cancellation fees on flights from Chicago O'Hare Intl to Cancún. Confirm policies on booking site.
Mexico has not implemented any entry restrictions for air travel, but travelers arriving from countries affected by COVID-19 will be screened.
A completed "Cuestionario de identificación de factores de riesgo en viajeros" must be presented to immigration upon arrival.
There are no mandatory quarantine requirements currently in effect in Mexico. However, travelers showing symptoms of COVID-19 will be subject to quarantine.
All other info
The land border between the US and Mexico is closed to all non-essential traffic as part of COVID-19 measures. This is reviewed on a monthly basis. This closure applies primarily to tourism and recreational travel. Cargo, trade and healthcare workers will still be able to cross the border. Check with your closest US Embassy/Consulate before attempting to cross the land border.
There are currently 529,458 active cases of COVID-19 diagnosed in MX and 27,427 deaths as of Mar 2 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
An average nonstop flight takes 3h 45m, covering a distance of 1448 miles.
There are 96 (nonstop) flights between Chicago O'Hare Airport and Cancún per week, averaging 13 per day.
In the past 3 days, the cheapest one-way tickets were found on Spirit Airlines ($62) and Volaris ($77), and the lowest round-trip tickets have been found on Spirit Airlines ($137) and Multiple Airlines ($155).
United Airlines (7 times daily), American Airlines (4 times daily) are the most frequent flyers on this route.
For Chicago O'Hare Airport to Cancún, Monday is the cheapest day to fly on average and Saturday is the most expensive. Flying from Cancún back to Chicago O'Hare Airport, the best deals are generally found on Wednesday, with Thursday being the most expensive.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Chicago O'Hare Airport to Cancún.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Cancún from Chicago O'Hare Airport is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Cancún with an airline and back to Chicago O'Hare Airport with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Cancún from Chicago O'Hare Airport up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "See previous"
Cons: "We arrived around 39 minutes early and the whole process was very smooth"
Pros: "Super friendly and helpful with connections."
Cons: "The music on the plane was a bit much. Lol"
Cons: "We were traveling international in Twitter after contacting we were told we can carry one checked baggage but then we were not allowed and at gate they didn’t know the procedure and repeatedly checked our passport Poor customer service"
Pros: "Calm and safe, just like I like it."
Pros: "See previous comments"
Cons: "See previous comments"
Pros: "Everything was good."
Cons: "All good"
Pros: "Short lines"
Cons: "Seating arrangements"
Cons: "The carrots were hard and the bread was cold."
Pros: "All good."
Pros: "All was great"
Cons: "No AC for an hour before takeoff - very uncomfortable. Audio for tv did not work."
Cons: "Flight was delayed a bit due to a couple passenger booking/misc issues. 1st class didn’t get gate bevfood service. Oven was busted so my meal wasn’t available. Entertainment console had all channels functional except — not really an issue I just really wanted to have ESPN playing in the background"
Cons: "It was late"
Pros: "Amazing crewkeep"
Cons: "Keep going"
Pros: "The movies were entertaining"
Cons: "Notify the delay quickly"
Pros: "The boarding was fast and very well handled."
Pros: "When I finally got off the plane"
Cons: "Everything. No instructions, no pens or pencils, ignorant staff. Got to Cancun and waited 2 hours with no directions to just go they immagration. The forms were in Spanish and the staff could not translate. I’ll never fly Delta again."
Cons: "Chinese Eastern did not try to help and solve my problem."
Pros: "Excellent check in and boarding service"
Cons: "Cleaning of the airplane could be done better"
Pros: "Fly attenden alwas with a beautiful smile"
Pros: "On time departure/arrival despite weather in Atlanta. Always a fan of free messaging and choice of snacks."
Cons: "Delta needs to invest in their gate area at ORD. Understand it’s not a hub but it’s a key business/leisure destination. The MD-80s are ok for a short hop but over 1 hour unless you’re in Comfort+, it’s tight."
Cons: "From the begging they changed the flights for something totally different. It was a 14 hour trip. Awful"
Cons: "They take them forever to find me another fly ,make miss my other fly, my work my time and my sleep"
Pros: "Almost everything."
Pros: "I love the aesthetic of the new planes. Boarding was seamless and the staff was great! More cookies please!"
Pros: "Free movies on plane, quick boarding! Ok time :)"
Cons: "Gate agent @ LAX calling every single passenger with a lot of noise around couldn't hear. I had to go and check myself a couple of times."
Pros: "We loved Jaimie and Dana with Delta, two super nice ladies working at check-in and bag drop counter. We were running late and a bit confused, both of the ladies helped us with the whole process, re-assured is that all will be well. They did so with a great genuine attitude. Thank you again Jamie and Dana :)))"
Cons: "More leg room wouldn’t hurt!"
Pros: "Loved having the Movie and tv options on the flight, really passed the time"
Cons: "Flight was overbooked, seat assignment at gate, was very anxiety provoking. I was concerned would not get on flight."
Pros: "Friendly service"
Cons: "The booking was done through vayama and the confirmation numbers didn't match with delta's. It was confusing. I had to talk to a delta rep and give her the eticket # and at that point, she gave me a new confirmation #, that I was able to use to check in with on delta"
Pros: "Quick and everyone was friendly"
Pros: "I was given a complimentary upgrade."
Pros: "That I landed safely"
Cons: "1st class was horrible."
Cons: "Your company has the worst customer service ever! You ruined our family vacation and just have horrible policies I can’t believe it! Will never purchase anything off your website again! You suck!"
Cons: "They lost my luggage."
Pros: "Great selection of movies to watch."
Cons: "The seat-back display screen could use some updating/improving. Also, the earbuds weren't very good."
Cons: "It takes time and worries to find the air train and Aeroflot registration."
Pros: "The service was amazing , the staff was honestly friendly and nice"
Pros: "The plane was less than half full so I got my own row and slept most of the flight. Chargers and tv screens for each seat"
Pros: "Flew in First Class. Felt very pampered"
Cons: "I was unable to fly at all due to a spelling error on my ticket. The airline refused to alter the ticket. Worst experience of my life, ruined my Christmas"
Cons: "My suitcase was ruined."
Pros: "Very nice flight and attentive staff. Enjoyed the view of NYC as we flew up the East River, then looped over Nassau County to approach LGA."
Cons: "The male flight attendant who handed out the complimentary drinks and snacks acted a bit strangely. I was very thirsty, and I asked him if I could keep the rest of the can of soda. He neither said yes nor no, but rather completely ignored what I said and just poured my drink and moved on. I was a mildly annoyed, but figured maybe it was policy and he was shy and didn't want to debate the matter. When he took care of the older couple behind us, however, things got really strange. He asked them whether they wanted pretzels or peanuts, but they misheard him and asked for a ginger ale. I happened to know that he did have ginger ale, since my wife had just gotten one, but rather than just pouring the old folks a drink, he repeated himself. "Peanuts or pretzels?" They misheard again and asked him whether he had a diet ginger ale. Again, rather than just pour them the drink, he repeated himself. "Peanuts or pretzels?" This went round and round a few more times -- like a poorly designed computer UI that refuses to accept anything except the correct input -- before the old couple finally figured out the disconnect and picked their snacks before their drinks. Very weird."
Pros: "Se had a Nice menu on board"
Cons: "No food to sell on board"
Cons: "Plane was sat broken at gate and needed part to be flown in. 150 minutes delayed. Not acceptable."
Pros: "I missed my flight for the first time and I was having a complete meltdown at the check in desk until the sweetest agent said "oh no worries sweetheart, let's find you another flight back home"... It seems so simple but with the morning I had, this simple act had me in tears! The kindness and patience she showed me was amazing and definitely the reason I will always fly Delta to any and every destination they are able to take me! <3"
Cons: "Flight was delayed 2hrs."
Cons: "smell, old chairs, lights on the entire time"
Pros: "I had a 1:59hr delay takeoff which made me lose the connection in CDMX to GUA and had the worst service attitude from an Aeromexico personnel at the counter."
Cons: "Train the staff in quality service. Focus on empathy."
Cons: "To have us sit together"
Pros: "The personal tv"
Cons: "Better service on taking our carry one with us"
Cons: "Seats had even less legroom than the worst US airlines. I'm and 5'8" and I could barely fit my knees and once the person in front of me decided to recline his seat I couldn't even do that."
Pros: "The services and the comfort"
Cons: "Everything its good"
Cons: "Entertainment or WiFi being available"
Pros: "Nothing. Iberia Airlines employs theives."
Pros: "Perfect timing, pilots throttled up to catch up on a delayed departure, absolutely bang on. Cabin crew were great. Comfortable seats with recline."
Cons: "Inside could do with a clean, but it was an older 737 workhorse, typical wear & tear. I paid more than expected but I did get a good reliable service."
Cons: "El vuelo salió atrasado . Teníamos acientos en AM+. Incómodos El sistema de entretenimiento no funcionó. Pedimos que lo vean para arreglarlo. Nadie nos acercó con respuesta. Mal trato del personal a bordo"
Pros: "They provde fod and dinks"
Cons: "Baggage fees"
Cons: "The plane is in terrible shape"
Pros: "I liked how staright-forward the whole process was. No different if I was flying anywhere else. I didn't feel like I didn't know what was going on because I didn't speak Spanish."
Cons: "My personal hand bag was taking away from me. I couldn’t carry with me and it was open and stolen my new pair of Jordan shoes Thanks"
Pros: "A bit late the take off but within reasonable margins. We arrived 10 min late, so not bad"
Cons: "There was not red wine, other than that no complaints"
Pros: "The entertainment"
Cons: "Lack of snacks, prefer chips"
Pros: "Great prices!"
Pros: "Well organized"
Cons: "People in the airline need to be a bit more frienly"
Pros: "Everything was nice"
Cons: "Charge for baggage"
Cons: "Was late 2 hours"
Cons: "Lack of entertainment"
Pros: "Same as above"
Cons: "No issues"
Pros: "free meal and free alcoholic beverage!"
Cons: "thought your carry on luggage rules were more relaxed. however we ended up getting charged an extra $80 for 2 carry on bags that were overweight. never had an overweight restriction on a carry on before."
Cons: "I had to document my luggage in every airport"
Cons: "2 1/2 hour wait in line to check in. then had to rush to gate to make it 10 minutes before take off. Charged us $50 for I am not sure what. Only had 2 carry on bags Had reserved earlier seats but was not honored. Sat in last row on plane next to bathrooms. I will never take this f....n airlines again. Rather pay more or be inconvenienced than deal with this incompetent, greedy so called airlines."
Pros: "It was ok from mexico city to cancun"
Cons: "All the bad experience in mexico city only"
Pros: "Nice plane"
Cons: "Delay, gate change, reissue of boarding pass. It was confusing. Mostly airport issues, not Aeromexico."
Cons: "they want to charge you for every little thing they can, terrible service, poor communication skills (even in spanish) definitely will try to avoid flying again with this "airline". too bad I still have to fly back home with them"
Pros: "The plane is very comfortable"
Cons: "The poor profesionalism not having flys on timeline"
Pros: "Brand new plane. Lots of extra leg room coming from a guy of 6 ft."
Pros: "The fact that we were served a snack."
Cons: "It took way too long to xheck in."
Pros: "Confortable seats and entertaiment"
Cons: "Late boatding"
Pros: "the worse airline"
Pros: "Buenas actitudes"
Pros: "Nothing it was a very bad experience"
Pros: "Checking in was fast and easy"
Pros: "On time, courteous service, great movie selection in English and Spanish! Actually served a warm breakfast!"
Cons: "No other open cafes at gate in OHare."
Pros: "The fact that I arrived alive and in one piece"
Cons: "Ticket counter staff at O'Hare is incompetent, lazy and have bad attitudes. If there are other options to fly to Guadalajara - I would suggest you pursue them. I am a frequent flier and after seven years I am at the point of giving up. I would prefer two flights using United Airlines than the mess on Aeromexico. Beware of scorpions on planes!"
Pros: "Everything was ok"
Cons: "I pay $ 80 dollars for my 2 luggage I think your prices are ridiculous."
Pros: "Excellent legroom, friendly service, on time"
Cons: "That we got delayed because of weather but that isn't anyone's fault"
Pros: "The staff was very professional"
Cons: "Delayed for no reason, very irresponsible msnagement"
Cons: "Individual TVs, perhaps"
Pros: "Smooth ride, good service."
Cons: "inadequate ventilation"
Pros: "Not using kayak."
Cons: "Worst flights in history. It took three days to get from Italy to the US. Do not use kayak!"
Pros: "Great service and sweet attendants"
Cons: "Person next to me was a little large and it was uncomfortable."
Cons: "Terrible delays entirely their responsibility. No attempts to accommodate. Single worst travel experience I’ve ever had."
Cons: "Seat isn’t very comfortable"
Pros: "The seats were smalllish but had excellent amenities, such as a multifunction screen and built-in chargers for my phone or such."
Cons: "We were 35 minutes late in boarding, which is not a big deal, but the cabin temperature was very warm and I was sweating most of the trip. Not happy about that."
Pros: "All good."
Cons: "No movie."
Pros: "Arrived early in CUN!"
Cons: "Food selection"
Cons: "Long delays"
Cons: "Lateness, seat comfort and gate checking a duffel bag"
Cons: "I didn't like having someone put a red tag on my carry on for valet when it didn't have to be taken. I would have rather kept it near me!"
Pros: "The have the lotus cookies which is my favorite ."
Cons: "headphone jack defective but more importantly the SFO arrival gate not available for over 45 minutes...."
Pros: "I'm glad they didn't fly an airplane that didn't pass the mechanic's evaluation."
Pros: "On time departure and early arrival"
Cons: "did not get my requested wheel chair service."
Pros: "On time"
Cons: "Nisy airplane and hard seats."
Pros: "Everything but the seat. It did not have enough room and it was very unconfortable when the people in front reclined their seats back."
Cons: "Small seating space."
Pros: "I liked getting to my destination on time."
Cons: "The one carry-on policy was silly and included personal items. I was told to repack my purse into my backpack which was already full. The boarding staff stood over me and told me to throw stuff away in my backpack and asked why I had packed certain things. I am in the process of moving back to the US from Korea after two years so everything I had was everything I owned in the world - which included some sentimental things like a stuffed animal from my mother who passed away when I was three years old. The most infuriating part of this however was realizing that there was one other bag in my overhead bin. In fact most of the overhead bins had one to two bags and plenty of room. My repacking and humiliation was unnecessary and it was only for the morbid satisfaction of the lady at boarding demanding it. At one point I heard her talking with her coworkers about “why couldn’t they freaking listen. We announced it three times.” Well I had approached the counter prior to arrival and they told me to get back in line when I tried to ask about my purse and backpack. In additional to the frustration of all of that, I received my checked in luggage with a wheel missing. I had just bought it and now I have to ship a wheel from the vendor in South Korea or buy new luggage. Thank you guys so much for letting me know which airline to never fly with again."
Pros: "The staff was very helpful in assisting nearby patrons, attentive to the people with disabilities, and carried through smoothly."
Cons: "Few staff people were clearly having an off day and seemed very unfriendly and crabby, especially obvious when almost everyone else was so friendly and attentive. Makes them stick out like a sore thumb."
Cons: "The seats."
Cons: "My check in bag it’s lost got wrong boarding pass even when I told them I had electronic boarding pass on my phone. Really disappointed with this."
Cons: "They ruined our luggage and grease all over it"
Pros: "Individual view screen"
Cons: "Small seat"
Pros: "Not turbulence"
Pros: "Was on time."
Cons: "Not eventful."
Pros: "On time, food service, good communication"
Cons: "Employee got us in the wrong terminal"
Cons: "I am STILL in Chicago :("
Pros: "Orderly boarding process...On time departure, on time arrival.."
Pros: "Once we got flying, everything was fine."
Cons: "Gate changes had passengers walking from one end of Terminal 3 at O'Hare to the other twice."
Pros: "Easy, smooth."
Pros: "Attendants were so nice as kind"
Pros: "The available movies and games in personal screen"
Cons: "Seat selection"
Cons: "Took off late"
Pros: "All great"
Cons: "Food and entertainment not applicable"
Pros: "Very clean. Friendly FA"
Pros: "No in seat entertainment"
Cons: "Need more food options to purchase"
Pros: "TV monitor back of headrest with movies."
Cons: "Had to wait about 25 mins after landing to deplane."
Pros: "The airplale MD 80 are old"
Pros: "Great people"
Pros: "Entertainment and creature comforts are great on these planes."
Cons: "A few issues: 1) I was not given seat tgth with my 9 year old and was not helped in finding seats together 2) they lost my bag after I took it through customs and I'm still (a week already) waiting for it."
Pros: "On time"
Pros: "mango juice and soft blankets"
Cons: "too much time between meals"
Cons: "No entertainment. There wasn't even a drop down screen for a movie."
Cons: "4 hora de retraso ni una cortesía empleados bien carnepuercos"
Pros: "Price space, time"
Cons: "Waiting.. but better to be early than late"
Cons: "On time"
Cons: "Follow the rules "Social Distance" The flight was completely full. People sitting 3 in a row. We felt very unconfortable"
Pros: "I like everything about it"
Cons: "Hand sanitizer and temp check at gate. I watched a crew member pick her nose."
Pros: "Nothing Horrible trip, horrible service"
Cons: "Flight was delayed by 5hrs Hard to get clear information about the delay and when we were actually going to leave. Horrible wifi in Mexico Airport. They had all passengers board the plane and then decided to refuel, so everyone sat in the airplane for 1 hour at the gate before leaving. We didn’t even get a drink of water on the plane. We were sitting in the last row in the back of the plane and when the attendant got to us it was time to land so she just skipped our row. I highly dis recommend Volaris."
Cons: "Very little leg room"
Pros: "Quick boarding and ease with carry-on"
Cons: "We didn't get the safety announcement in full. The friendliness of the staff -"
Pros: "The flight was mostly empty"
Cons: "The flight attendant Paola was super rude. None of them had a pen even though they know every single passenger has to complete a customs form. Also, the gentleman at the counter was rude and said several expletives when I was boarding bc he had to do a little extra work to print out a boarding pass for my infant."
Pros: "Crew was wood"
Cons: "I was flying with my husband and 3 you. Children and couldn’t sit together. I was not told the high luggage charges and that I could register before for a cheaper rate. The lines to check in were over 1 hour and 20 minutes wait. The flight attendants do not speak English so could not communicate or help me at all."
Pros: "The passengers sitting by me were very helpful. They put my carryon on the overhead rack for departure and arrival. The handicapped attendant was excellent when I arrived in Cancun and stayed with me until my transfer was found."
Cons: "I have traveled several times annually with Volaris for at last 13 years and this is the first time the service was so bad, virtually no service was offered at any time. Everything seemed disorganized. No food was offered or even a glass of water. I am 86 years old and travel handicapped all over the world with excellent service. I was shocked that I as dumped in a seat at the Volaris gate from the wheel chair by the attendant; and, who never returned to help me board the plane. I made the mistake of tipping him well. No ramp was available and I had to beg for help with my carryon as I have to hold on with both hands to go up the stairs. Cancun’s attendant for handicapped was much better and truly helped me and stayed with me until my transfer was found. Tijuana’s airport service was horrible."
Cons: "Everything’s was worse I never use this aerolíne very upset"
Cons: "El equipaje tardó mucho en salir"
Cons: "Everything. The plane was disgusting, garbage from the last flight. We were delayed too."
Pros: "Efficient at the desk getting boarding passes. Flight was on time. Got us safely to and from Mexico."
Cons: "Offer some type of food, not just chips. Return flight I asked 3 times for a glass of water and was never given one."
Pros: "It was awful"
Cons: "The airline needs to change and advance it was awful uncomfortable and miserable"
Cons: "There was hardly any space under the seats and between each row so it was pretty cramped. Because of this, the flight was not very comfortable."
Pros: "Nothing to say"
Cons: "We had a bad experience with one of the seats. It was totally in a bad condition. The seat was destroyed, totally uncomfortable. It is a shame to pay so much for flights and receive this kind of "standard" in an airplane."
Pros: "that the staff if they are kind people not like those of the counter in Cancun who were arrogant"
Cons: "in putting capable people to solve situations or problems of arrears"
Pros: "Good basic airline ALWAYS reserve your seat ahead of time"
Cons: "Softer seats more like cement"
Pros: "We were on time"
Cons: "They don’t tell you about they might take your baggage when you have your boarding suitcase and they made me to put it down saying there is no more space. But if you pay $100 pesos then magically the space appears in the upper place of the plane. They don’t put any of these on the page and we fight"
Cons: "Everything they over charge on everything and they forgot to send our luggage so I had to wait till the next flight to get my luggage to get are boarding tickets the wanted to charge us $7 dollars for each person and for each luggage they charge us $50 dollars per when it should of been $26 dollars"
Cons: "That they could wait for me i lost the flight"
Cons: "Not having to walk in the rain to terminal"
Pros: "That was fast"
Cons: "The seat is not at all confortable"
Pros: "Very friendly crew- this airline is really making attempts for on time boarding on time landing and in increasing their customer service"
Cons: "For this type of airline-nothing"
Cons: "Asientos más blandos"
Pros: "On time due to excessive scheduled flight times"
Cons: "Boarding system , expensive and low quality food for sale on board, entertainment on board, unhelpful stewardess staff, deplaning system keep us waiting for half an hour to open the airplane door at the Cancun airport gate"
Cons: "I lost my connection because my first flight was delayed. It would be amazing if Kiwi.com would refund my unused flight Cancun-Chicago. I paid for a checked bag with Frontier, they didn't let me in the gate because I arrived 10 minutes later and I didn't get my money back for my luggage."
Pros: "The service"
Cons: "The space"
Pros: "Direct flight"
Cons: "They force to choose seats (with extra charge), they charge for kids, for stroller, for baby package, for check-in in gate, for carry-on, for lougage, don't breathe too much air they might charge you extra."
Pros: "nothing of the flying company I liked the bags have cost, the snaks also have terrible cost company I do not return to travel by volaris"
Cons: "nothing of the flying company I liked the bags have cost, the snaks also have terrible cost company I do not return to travel by volaris"
Pros: "Transportation without frills"
Cons: "The sre increasing their fees so no longer a low cost airline"
Cons: "The line to check in was extremely long and not organized at all! I waited 3 hours to check in my bags!!! I have never had to wait that long! We almost missed our flight. By the time we got bags checked in and got to the gate they were almost done boarding!"
Pros: "Attentive, respectful, and on time! This airline has treated me very well."
Pros: "The flight was on-time. The plane was clean, the toilets were clean."
Cons: "The Food service was very slow, we didn't have enough time to eat. We got seats with no window, it was uncomfortable. Not enough space to strech the legs."
Cons: "That it wasnt a real ticket and i had to buy one at the airport. Help was useless and everyone pointed fingers at each other. If volaris made a mistake that is irrelevant... i gave my money to you guys not them and you as a middle man did not live up to your part of the bargain"
Cons: "We had to pay $150 I’m extra charges for our luggage and carry-on."
Pros: "Overall flight journey was good and on time"
Cons: "The ground staff before we could do our boarding did not allow us to get to the counter even when informed that we had done a web check in... But she was insisting us to pay for the checkin fees to collect our boarding passses which was not professional"
Pros: "That we eventually left..."
Cons: "delayed, customer service on the phone was not helpful , I was held back during oarding. Check in online was a long process and at the end it was pointless."
Pros: "Nothing really"
Cons: "Janet the flight attendant was specially rude, like all the crew Its too bad"
Cons: "Kiwi lost my reservation I lost my fligh"
Pros: "Cheap ticket prices."
Cons: "Flight was changed to 3 days later than we were supposed to leave. Not able to reach customer service. Kiosks in Mexico City have no idea what is happening, I had to raise my voice for someone flying to help translate. Horrible old planes with tiniest seating. Never again."
Pros: "Well received and very helpful during check-in of luggage."
Cons: "They changed the boarding gate and i missed the announcement."
Pros: "Comfort was ok"
Cons: "No free snacks or Water."
Pros: "Great price on direct flight to destination. Easy checkin & quick ."
Cons: "1hr delay and seat cushion are thin."
Pros: "The flight was smooth"
Cons: "The flight left one hour after it was suppose to, there was no announcement about what was going on or why the delay. Service wasn't that good and having to pay for every little thing is a pain."
Pros: "The good treatment of all the Aerial personne"
Cons: "Check in process...manual No ability to use TSA"
Pros: "No one at chi O’Hare knows Frontier is now at international departures so cab drivers ride share drops off at wrong terminal. International terminal negates tsa pre"
Cons: "See above"
Pros: "On time"
Pros: "Prices are good but luggage fees are crazy"
Cons: "Everything about frontiers"
Cons: "not clean"
Pros: "Absolutely nothing"
Cons: "Maintenance delays, nobody from Frontier knew anything. Just a very poor experience."
Pros: "Everything except the passenger who was drunk"
Cons: "The fact they allow him to answer the plane when he cannot stand on his feet"
Pros: "price, updates and friendliness"
Cons: "Delayed 1.5 hours for no reason"
Cons: "Problem with the bathrooms had to sit on plane over hour waiting to be fixed. No refreshments served. Couldn't pay for bag on line so had to pay at checkin ..... not fair!"
Cons: "Frontier sucks. Long weights, terrible customer service. I will never book through a 3rd party ever again."
Pros: "It was fast"
Cons: "Luggage costs $40 per bag."
Pros: "No issues"
Cons: "Everything was fine"
Cons: "No food or drink"
Pros: "attendants were friendly, patient and in good humour."
Cons: "cramped, no room. high priced snacks and bevs,"
Pros: "Customer service"
Pros: "a smooth ride. we left a half an hour late."
Cons: "paying the carry on fee"
Pros: "Overall quickness and friendliness of staff."
Cons: "No free food."
Cons: "Waited to take off once boarded for 45 min. Luggage was exptreneky delayed. Only half of the luggage was delivered immediately. Remaining luggage came 25 min later"
Pros: "Very comfortable ride and spacious"
Pros: "As a FYI for a survey, you need to have a category or selection for N/A... as I didn't have any food or have any entertainment"
Cons: "Frontier website is cumbersome & not intuitive for check in & baggage calculations and classification purposes, needs a major overhaul. For that reason alone, I'll avoid flying Frontier in the future."
Pros: "Just what I wanted. Low price with little notice to get to a family medical crisis. Plane was like new. Easy travel. 30 min early in arrival"
Cons: "Would have liked more than water but preferred the Great price"
Pros: "Attendants at the boarding site in Phoenix are great!"
Pros: "I was charged $3.50 for water. WATER!!!"
Pros: "More leg room than comparable airlines."
Cons: "Charging for bag in the overhead compartment. Sitting on the tarmac after arriving for 40 minutes while waiting for a gate."
Pros: "I flew for the price, not the amenities. As long as you know you'll get zero services, its AOK."
Pros: "They offered $50 voucher, which never arrived in my email as promised"
Cons: "very delayed, so i had to cancel"
Pros: "I was able to travel with my service animal with no issue. Staff was extremely accommodating."
Cons: "No entertainment and food/beverages too expensive. $2.99 for a can of soda or a small bag of chips?? Insane!!"
Cons: "Worst customer service, will not book this airline anymore."
Pros: "Spent 30 minutes on the tarmac after landing with very little communication from the pilot."
Pros: "Frontier is ALWAYS LATE."
Cons: "Terrible information and no service."
Pros: "I am sitting at the gate 4 hours delayed"
Cons: "Nothing what a disaster"
Pros: "Timely arrival"
Cons: "Check in process; higher fees than stated; ridiculous fees for seating and baggage--should I have stood up?..."
Pros: "over all everything was good"
Pros: "everything went just as planned, everyone with Frontier was on point"
Pros: "Nothing, I will never use Frontier again. They are just RUDE to the customers."
Cons: "Charged $60 at last minute to bring a small personal bag."
Cons: "Y'all chargin' for juice now? And askin for gratuities on them drinks too? Cmon!!!"
Cons: "I find the Frontîer website difficult to use for check -in & getting boarding passes"
Cons: "Missed my BART train by being forced to wait on the tarmack outside the gate."
Cons: "I did not like the long delay"
Cons: "Delayed several hours, sat on Tarmac for 30 motionless minutes on departure and arrival"
Airlines flying from Chicago O'Hare Intl to Cancún have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Chicago O'Hare Intl to Cancún
Masks required on board, masks provided on flights from Chicago O'Hare Intl to Cancún
Social distancing seating
Middle seats unavailable to book on flights from Chicago O'Hare Intl to Cancún
Testing for antibodies, testing for symptoms for flights from Chicago O'Hare Intl to Cancún
Waiving of change fees. Search flexible flights from Chicago O'Hare Intl to Cancún