Daily cleaning, installation of cabin HEPA filters on flights from Chicago O'Hare Intl to Phoenix Sky Harbor Intl
|May||Best time to beat the crowds with an average 25% drop in price.|
|October||Most popular time to fly with an average 23% increase in price.|
Average price round-trip
|$191||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
American Airlines, United Airlines and Air Canada have all waived their change and cancellation fees on flights from Chicago O'Hare Intl to Phoenix Sky Harbor Intl. Confirm policies on booking site.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.??
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.?
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 1,095 active cases of COVID-19 diagnosed in US and 0 deaths as of Feb 24 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
An average nonstop flight takes 3h 53m, covering a distance of 1437 miles.
There are 610 (nonstop) flights between Chicago O'Hare Airport and Phoenix per week, averaging 87 per day.
In the past 3 days, the cheapest one-way tickets were found on Spirit Airlines ($18) and Frontier ($23), and the lowest round-trip tickets have been found on Spirit Airlines ($38) and Frontier ($45).
American Airlines (16 times daily), United Airlines (13 times daily), Air Canada (12 times daily) are the most frequent flyers on this route.
For Chicago O'Hare Airport to Phoenix, Monday is the cheapest day to fly on average and Sunday is the most expensive. Flying from Phoenix back to Chicago O'Hare Airport, the best deals are generally found on Thursday, with Wednesday being the most expensive.
This depends on which company you are flying with. American Airlines operates from Terminal 3, Frontier from Terminal 5, Spirit from Terminal 3, and United Airlines from Terminal 1 or 2, so make sure you know where you’re departing from before heading to the airport.
Airlines offering non-stop daily flights between Chicago and Phoenix include Spirit, Frontier, American Airlines, and United Airlines. However, while some of the cheaper ones may offer slightly more affordable flights, they only fly once a day, which means less flexibility. American Airlines offers several flights per day with luggage included for a little more money, so take this into consideration before booking your flight from Chicago to Phoenix.
You can book your rental car at the Rental Car Center at PHX. In order to get there, hop on the Rental Car Shuttle, which runs every few minutes and stops on the Baggage Claim level of each different terminal.
Aside from renting a car, you can also get a taxi or other app-based ride service to the city center. Public transport is also available, including hopping on at Valley Metro Rail station, which is directly connected to the 44th Street PHX Sky Train Station, and which takes you to different areas of Phoenix. Bus Route 44 also departs from the 44th Street PHX Sky Train Station, while Route 13 of the Valley Metro bus departs from Terminal 2.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Chicago O'Hare Airport to Phoenix.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Phoenix from Chicago O'Hare Airport is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Phoenix with an airline and back to Chicago O'Hare Airport with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Phoenix from Chicago O'Hare Airport up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "good service"
Cons: "More leg room"
Pros: "Seats were comfortable with plenty of room in first class. Staff were friendly and attentive."
Cons: "Dancing clowns? Overall it was a nice and pleasant flight"
Cons: "How about not being 4 hours late."
Pros: "Crew was nice. I bought two seats so that I would be comfortable Also the in flight Wi-Fi was a nice touch"
Cons: "Fight was delayed; possibly due to weather Wish the economy seats had just a little more legroom for those of us who are taller"
Pros: "Crew kept very calm and courteous during a delay."
Cons: "There were a ton of angry people about the amount of delays that happened today. There was no reason given and it caused issues."
Pros: "Quick turnaround from incoming flight. Crew was friendly and efficient"
Cons: "Flight was delayed over 3 hours."
Pros: "the seat was incredibly uncomfortable, however the crew was fast, friendly, and extremely efficieny"
Cons: "the seats barely recline and were lacking sufficient cushioning for the bottom, my tailbone area was very sore after the flight"
Cons: "Unable to connect to the new AA so-fi"
Cons: "Flight Chicago to Phoenix didn’t arrived on time st gate and we missed flight to Fresno"
Pros: "Chicken wrap"
Cons: "No individual screens on back of seat rests. Old tube televisions in the ceiling, in the aisle walkway that don’t retract. No WiFi. Which means not even movies on your own device."
Cons: "I tried to change my seat to an available window seat several times after online check in opened using the app and consistently received error messages so ended up stuck in a middle seat."
Cons: "I’m still hungry and incredibly tired. Nobody buys their main cabin extra product, so there’s many empty seats. Ripe for the families that don’t want to pay extra to sit together. Those families bring kids, screaming kids to a section filled with higher fare paying customers. The FA in my section had such big hips, that she knocked my shoulder EVERYTIME she walked by. Not only that, everytime she did the courtesy reach over to grab empty cups from the middle seat, she hit me with her trash bag. Woulda been fine had I been awake, but I was trying to sleep in between the bouts of screaming from the devil possessed kids."
Pros: "Complimentary wine and beer but no food! Entertainment pretty good."
Cons: "No food even for sale and no internet"
Pros: "I loved the movie options, It really made it a great experience."
Pros: "Great service"
Pros: "On time departure and early arrival"
Pros: "Nice newer model plane"
Cons: "The usual...cramped seating. Boarding was very slow."
Pros: "Great and very friendly flight attendants"
Pros: "I travel a great deal and this service was an hour from my home. Now I have to travel 2.5 hours 1-2 times a week. So sad. I am a dedicated AA customer"
Cons: "I am soo sad they are discontinuing service"
Cons: "The seats are much too small both width and length wise."
Cons: "I was stranded at the airport for hours until getting a last minute flight to Palm Springs which was 2 hours further from where I was originally headed and had to have my ride drive all the way down there to pick me up, not happy!"
Pros: "They alerted me to problems with our flight and we switched to an earlier flight. No problems with new flight. Good service."
Pros: "I really like American. The seats were comfy and legroom was adequate. I especially liked the individual screens and free in-flight “Netflix” movie service, which kept my 2 year olds occupied for the 4 hour flight. I see no need to fly any other airline."
Pros: "Orderly boarding process...On time departure, on time arrival.."
Pros: "Crew was amazing, kind, caring & helpful"
Cons: "Same for boarding .....same for entertainment but I enjoyed the music"
Cons: "They did not compromise when I couldn't go, I understand no refund but I cancelled a few days after,"
Pros: "I have nothing good to say about the flight to LA or the flight back to Chicago from LA."
Cons: "3 of the 4 flights were late, and the 4th was canceled. The canceled flight was due to weather, but AA's response was to connect those of us stranded with a 3rd party vendor - Travelliance - with the promise of a SUBSTANTIAL discount for a hotel (SINCE THE NEXT FLIGHT I WAS GIVEN WAS 17 HOURS LATER!) - and there was, effectively, NO DISCOUNT. I have spent thousands and thousands of dollars with you over the years, but this was a bucker of water in the face. I'm sure I'll fly with you again, but any sort of good will I held for AA is gone."
Pros: "Broken down into more groups - ok I guess..."
Cons: "No way to know who was up next, who was in line for what number - should have corraling stations (some airlines have this) where you gather based on your number and can move out of the way for others. Getting onto the plan was awful - the aisle are SO TINY - I'm 5'6" tall and 140 lbs, trying to roll a small back through the aisle, and it was impossible not to hit 14 people. It's like you have to go to class on how to walk through the aisle and not be an idiot."
Pros: "A runway at Phoenix was closed and we were told only once we were on board. There was a long delay in the aircraft at the dock and then another on the runway."
Cons: "bag got lost checking it at the gate in dtw, bag went to santa barbara, completely wrong airport. huge inconvenience"
Pros: "I like that they have complimentary snacks"
Pros: "Flight attendants were very friendly. Very comfortable smooth ride."
Pros: "Everybody was nice my ride was comfortable and they treat me with respect"
Cons: "I like everything"
Pros: "We had a passenger who had a stroke and had to land in Denver to get her medical help. The crew handled it in a very profession manner."
Cons: "Food Can it be a health bar instead of small cookies."
Pros: "Curtious people...friendly and made sure we had what we needed for a comfortable flight"
Cons: "After arriving in Phoenix the connecting flight was delayed then cancelled. They put me up in a hotel and got me out the next morning. Other than missing a scheduled meeting. They were very helpful"
Pros: "The flight was quick and easy the gate agent was less then helpful but our flight attendent was wonderful"
Cons: "Issues with the booking company Justfly.com and we had several changes in our flight. When we got to the airport one of us was not even in the passenger's list. In the next connecting flight, my reservation was cancelled!! Worst booking company ever. Never work with them. Cheers"
Pros: "My back is probably even more worst than what it is ,I had poor back support...u had to sit up the wholetime and no pillows.Wish you all had reclining seats and a Lil pillow or something.Everytime I travel I'm never comfortable sleeping,if the trip is far."
Cons: "The seats,no cushion ,no pillows."
Cons: "Always a problem with these guys"
Cons: "There were no usb jacks to charge phone."
Pros: "Everyone was friendly and helpful"
Pros: "Good value"
Cons: "Poor food quality"
Pros: "I made it to my destination even though people took forever to stow their luggage. We Taxid to the terminal fast and got out of the plane fast. Which was nice."
Cons: "Cramped spaces even for a larger plane. A woman behind me had 2 younger children and her and her kids would continuously walk about the plane. Even while we were getting ready to take off. And the flight attendants couldn't control her or her kids."
Pros: "Appreciated that the cre didn't wake me to give me my landing card. They did make sure I got one though."
Cons: "I didn't get vegetarian food that I ordered over the phone and I did made sure that it said vegetarian Jain meal on the ticket that I printed. Very disappointed because no point ordering then. I paid $1234 for the trip. And I am traveling because of funeral."
Cons: "Seats too tight. No room"
Pros: "Food, entertainment and free checked bag. Can ask for more!"
Pros: "Very helpful cabin help"
Cons: "No significant Gluten free/Dairy free options - just a couple of snack items, nuts and hummous & chips. A significant meal option with no milk or gluten would be wonderful"
Cons: "You need bigger tray tables!"
Pros: "Arrived 30 min early"
Pros: "That I made it there in one piece."
Cons: "Not worth saving a couple dollars. Front tier airlines does not allow you to pick your seats before hand nor does it allow you to select baggage and the app, it is recessed for whatever reason. The seats are extremely tiny the tree table is so small you can barely fit an English muffin on it. There is no entertainment whatsoever, there is no Internet on the plane, and if you want anything to eat or drink besides water you will be paying for it. I’m sorry to say but flying on frontier was more like a punishment for me. I always fly American and wanted to save a few dollars what a mistake! With American most the planes that I have flown in have free movie entertainment and everybody seat the seats are comfortable And recline. And the snacks are free along with the soda. Please think twice before flying frontier."
Cons: "seats are very very non conformable I would say its a bench."
Pros: "Nothing my flight was half hour late"
Cons: "Very expensive I paid $193 for one way ticket and charge me another $95 for carryon and another Luggage"
Pros: "great. Base price"
Cons: "Seats were like bus seats. Plastic"
Cons: "My second bag overcharged, it wasn't over the weight limit and the airline charge 45 dollars"
Pros: "Fast boarding."
Cons: "Staff was rude. Seats uncomfortable. Sat on the runway for 30 minutes because we we're a half hour early."
Pros: "Everything except the passenger who was drunk"
Cons: "The fact they allow him to answer the plane when he cannot stand on his feet"
Cons: "Frontier seats are minimally padded and do not recline. It's difficult to sit in them for more than a couple of hours. Our 3.5 hour flight turned into a 7 hour flight after being unable to land because of storm conditions, circling for over an hour, and being rerouted to land at another airport for refueling before finally heading to our destination. It has been a week and our backs are still bothering us. We flew Frontier because it looked cheaper but after paying for luggage, seats, and food we would have been way better off to have flown on Southwest. We will never fly Frontier again."
Pros: "Arrived in time"
Cons: "Paying $40 for my checked bag, $11 for my seat, and freezing my butt off!"
Pros: "Crew was nice"
Cons: "My backpack cost me $45 to carry on! I upgraded my seat for additional legroom then when on the flight found out that seat didn't recline. I will avoid flying Frontier in the future."
Cons: "No food offers no entertainment and very uncomfortable seats."
Cons: "The bag charges were over the top. BUT that wasn't the worst. I landed in Phx a little before midnight and walked to retrieve my checked bags. It took almost 2 hours before the bags came out of the carousel. There were no Frontier employees to help. Sky Harbor employees recommended we call the Frontier line and several passengers did. It wasn't just our flight either, the Frontier flight that landed an hour before us was still waiting and didn't get their bags until 90 minutes post landing. This was the worst customer service I've ever experienced. The high bag fees only added insult to injury."
Pros: "Crew was nice"
Cons: "Charging passengers extra for carryon bags and certain seats is ridiculous. The majority of the plane was empty which means you could have just moved to a different seat (that would have cost $11 more) once everyone boarded the plane. There is really no purpose behind the additional charges and negatively impacts the experience."
Pros: "Flight attendants, extra leg room in exit rows. Zone 1 if I pay for carry on and seat selection"
Cons: "Didn't order food, can't say. Don't appreciate paying for carry ons."
Pros: "Attendants at the boarding site in Phoenix are great!"
Cons: "Everything...delays, delays uncomfortable seats. You cal those mini shelves "tray tables"? Don't even offer complimentary peanuts nor snacks? And you have the Gaul to charge for soft drinks and seats?"
Pros: "Likely the most uncomfortable plane I've ever been on. Seats feature zero padding, the inability to recline, and a tray table the size of a DVD case. I'm 5' 9" 148 pounds, young and very healthy. I left the plane with a twisted up neck like I've never had before. I landed safely so I MUST be thankful for that, but if I was booking I would want to know this information. Since I'm the wiser now I will not book with Frontier again. Also it was an extra $90 for my CARRY ON round trip. It notified me it would be extra when I booked online but didn't specify how much. What a surprise. I spent more on the fees for the bag than I spent on the bag itself (and most of the contents for that matter)."
Pros: "The price was good"
Cons: "Hard seats that did not recline. Everything was an upcharge. Make sure to calculate that into cost, Even water was a charge."
Pros: "No problems"
Pros: "Boarding seemed smoother than American. Seats are pretty comfortable."
Cons: "Extra charges for carry on is not great, but it does make you think about what you pack!"
Cons: "Initial price appears cheaper than other airlines but they get you with their hidden fees. $40 to check a bag under 50 pds??? Can't carry on anything other than your purse, not even a laptop bag without more $$. No free drinks, not even water on this flight. Seats don't even recline. In addition, they don't participate in the TSA Precheck program. Many young children as well as they are a "discount" carrier."
Cons: "Flight was delayed and departed at 4:30"
Pros: "The crew was very rude, and ignorant, the only thing I did like was that the pilot let us know what was going on"
Cons: "I was the last one on the plane, because I did not check my carry on bag before hand, I was charged 60 dollars. After the fact, I was waiting to get to my seat behind a mom, and her approximately 6 year old son. As I am waiting to find my seat an attendant says to mean, "sir can you please find your seat, we can not back away until you sit down." At this point I am thinking what in the neck do you think it is I am trying to do, but I keep my mouth shut. Then, of course, I have a window seat. So I ask the people in my row to kindly allow me to get into my seat. While an elderly woman is in the process of moving so I can get to my seat, the same attendant says to me in a very demeaning tone "sir please find a seat." Again, I keep my mouth shut, but I am about to lose it on this guy. I finally am moving into my seat, and the attendant announcing over the speaker says, "we can play musical chairs later." I am just disgusted with the way these situations were carried out by the frontier staff. First I pretty much get 60 dollars stolen from me, then I get yelled at and made fun of because I was being kind, and not bashing through people to get to my seat. Not a very pleasant situation, I will never fly frontier again, spirit staff is way nicer, and the prices are cheaper too."
Cons: "If I had known I need to pay for carry-on, I would have opted for "real" airline. The additional fees should have been stated clearly."
Cons: "So many hidden fees, not worth the hassle. I will never use this airline again."
Cons: "I had tocwate 30 mins once we landed because there wasn't a gate ready for us."
Pros: "Arrived early both ways, which was quite excellent."
Cons: "Not being able to put my seat back. Being charged for carry-on which is a bit ridiculous."
Pros: "absolutely nothing."
Cons: "cheap seats, dirty plane, garbage in the front pockets. Nickle and dime you to death on everything!"
Cons: "Frontier did not have enough of a ground crew to get bags off the plane. Had to wait until 1:00 am an hour after landing"
Cons: "For some reason the crew didnt open the door for 5 minutes once we were parked. Onece we landed it took 1:10 minutes for the bags to start being delivered. There was no one at the airport that could tell us why this was happening."
Cons: "No room, very uncomfortable"
Pros: "The staff was friendly"
Cons: "The four hour delay sucked so bad"
Cons: "My bag was 6 lbs the weight limit, so I had to pay $115 for one checked bag and $40 for a carry on. Not sure if it is on PHX or Frontier, but waited 25 minutes for any luggage to show up to the carousel."
Cons: "Expensive items were taken from my checked baggage."
Pros: "Check in process was easy and agent very accommodating."
Cons: "Already mentioned above"
Pros: "The price was great. The ride and crew where great."
Cons: "The seats where a little small. Baggage fees too expensive."
Cons: "Tickets purchased together but they assigned seats in different rows. Had to pay extra to sit together. Return trip to Phoenix airport personnel not constant in giving updates. No compensation for delay."
Pros: "Absolutely nothing. The worse airline out there. Bunch of crooks. Kept 150 more people in the dark while we were delayed for almost 7 hours! Did not offer any information, did not solve any issues, did not even offer a damn bottle of water! GOD AWFUL customer service. Never again will Frontier get my business. Neither us or anyone else that I know."
Cons: "Everything about it was horrible. I will make sure our Awful experience will be heard every where in the media. It's a shame that Kayak supports such a low rate airline. Next time around I will check other sites before finalizing my ticket with Kayak."
Cons: "Too small"
Pros: "Flight on time, good price"
Cons: "Paying for seats and bag"
Pros: "The boarding was quick"
Cons: "No snacks/drinks given on a 3 hour flight. Flight attendants seemed rude and sarcastic."
Pros: "Seats to recline a little bit, complimentary drinks ( soda, tea, coffee, water )"
Cons: "Seats did not recline and uncomfortable on 3 hr trips."
Pros: "Flight was on time, boarding was quick."
Cons: "They charged to pick seating, for carry-ons, and for beverages on the flight. The money I "saved" compared to other airlines, I ended up probably spending more due to the additional charges."
Pros: "on time service personel good"
Cons: "the air line is charging for everything including sodas ,cary on lagages with I think it is a little to much for the price"
Pros: "Speedy boarding and fast flight, crew was ok."
Cons: "Charged for one bag, charged for soda and chips on plane."
Pros: "Non- Stop flight"
Cons: "6 hour 15 minute delay due to a mechanical problem. I learned that the problem was a broken seatbelt. I later learned that this plane was in the hanger in Chicago since the previous night. I received a $100 voucher for the inconvenience. I have to use the voucher in 90 days. Since I am not a frequent flyer this is no use to me,it should be extended to one year."
Pros: "When it was over."
Cons: "A four hour delay with no explanation. Giving up my seat so a family could sit together, only to be told I might have to get off the flight because they were over sold. Complete lack of professionalism."
Pros: "Crew was attentive and friendly"
Cons: "Delayed because of frozen jetway, should’ve checked it out before plane came in"
Pros: "Arrived early"
Cons: "Arrived earlyThe seats were way too small and I am a small lady"
Pros: "New plane, Smooth on time departure and landing."
Cons: "Small seats, charging for carry on bags and to pick your seats, website didn't function well when I tried to get boarding passes, automated customer service was not helpful."
Cons: "This airline charged me nearly $100 in hidden fees. When I asked a representative why how I could get my money back, she was unable to help. She couldn't even tell me why I was being charged extra. Don't waste your time with this garbage airline. Complete joke. Looking forward to promoting Southwest to my friends and family."
Cons: "No room, no free soda"
Pros: "No problems and arrived dearly"
Cons: "Having to pay 4 water"
Pros: "Price of my ticket"
Cons: "The landing and seats not reclining"
Pros: "Comfortable with great low pricing"
Cons: "No free amenities"
Pros: "I like the name of their airline but that’s pretty much it. I would only consider them as a last resort."
Cons: "I have to be 45 minutes early to check in, I showed up 37 minutes early. They were VERY firm about the 8 minute difference which was disappointing but ultimately it was my fault I missed the flight and I accept responsibility for that. I didn’t make a fuss or try to negotiate, as soon as they told me that taking my flight was not an option I accepted it and moved on. My problem was with the level of service I received. I was very calm and polite with them and they were very uninterested in helping me find a solution for another flight. They seemed annoyed that I even asked them to help me explore other options . There were some annoyed sighs, they looked and shrugged at me without saying anything one time but the most annoying thing was that I was cutoff while talking to them multiple times. Even when I was just saying things like “hey sorry this is a complicated situation but I appreciate your help, the most important thing is making it to my destination on time not the price”. The options they were offering me were valued based on price, I wanted them to look at arrival time first and price second but they cut me off and started talking about other things. Other times when I’m saying something they would just turn away while I’m in the middle of my sentence and ask a co-worker a question as if I was never speaking to them in the first place. In the end they said I need to speak to the supervisor. I asked if they could get her for me and they said no because she was in another part of the airport at the moment, they have walkie talkies so I asked if they could at least contact her through there and let her know about my situation. They didn’t do that either, instead they just told me to wait and keep an eye out for her. They said she’s short with curly hair. That’s it. So I’m supposed to just sit and wait for someone that I’ve never seen before in my life. Apparently she walked by and I missed her because she wasn’t dressed the same as her other employees but the employees saw her and didn’t bother to get her attention and point her in my direction. After another few minutes of waiting I asked them where she was and they said “oh she walked by you didn’t see her?” The airline was not busy at all either so there is absolutely no excuse for this awful service. Once I arrived at my destination I told my friends and family about my experience and they had their own horror stories with spirit airlines too. The terrible experience made me very hesitant to fly with them again but the fact that my friends & family have had their own separate awful experiences made me 100% sure that I never want to use this airline again. I ended up taking a flight with United Airlines who had employees that were way friendlier and more helpful."
Cons: "Didn't have any food or entertainment, that's the reason for the low score. You need a N/A"
Cons: "Crew could have come around a second time"
Cons: "Could not even get a glass of water without having to use credit card"
Pros: "Great for anyone simply looking to get from point A to point B - no fuss!"
Pros: "Friendly & polite with sense of humor!!!"
Pros: "What I liked was getting from point A to point B ok."
Cons: "There was a 3 hour flight delay that could of been explained clearly and was told $50 compensation, but have yet to see credit."
Cons: "Sassy flight attendant making stupid jokes. Flight attendants over served 2 passengers. One was sitting next to us and was almost incoherent so I'm not sure why he was even let on."
Pros: "Co.fortable seets"
Pros: "Plane was new, cleaner, and roomier."
Cons: "Plane was old, seat (exit) worn out, cushion was short and hard, i.e. No cushion. Flight was Del aid, gate attendant gave no update as to why until 30 minutes after boarding time. And it was jetway attendant that made the announcement. Cabin flight crew looked tired. Cabin lines to bright during boarding and prior to landing. Plane needs to be retired, old and uncomfortable."
Cons: "delay of 2hrs and disruptive drunk idiot"
Pros: "I loved my seat. I was lucky enough to get put in the front where the seats are bigger. I probably wouldn't have liked to be in the back where it looked more crammed. Staff was nice and friendly."
Cons: "Nothing to read? Not even one of those stupid Airline magazines or a Sky Mall or something to read to help pass the time? That would have made the flight better."
Pros: "it was an inexpensive flight roundtrip to Chicago from Phoenix"
Cons: "No cushioning on the seats. they do not recline, and a 4"x8" "tray table" . Very uncomfortable seats."
Pros: "It was cheap. The airline gets you to where you need to go... The flight attendants were very nive. Well, I slept the entire flight, so I'm just going to assume they were nice. No complaints about them from me."
Cons: "I mean, obviously the flights are cheap for a reason. Buy your bags online or else you're paying $100 for each. (which absolutely sucks) They have no charging ports on the plane, so if your phone dies on your four hour flight only one hour in, then that's too bad."
Cons: "Couldn't make the flight, and couldn't even get any money back.wont use this sight anymore."
Cons: "Flight was canceled less than two hours before take off for scheduled maintenance"
Cons: "First, the gate swited twice. Flight was delayed 30 minutes. Plus, I paid to sit in the 4th row, but the 3rd row was empty. So, the flight attendant let people who didn't pay extra for those seats, move all the up from the back of plane. Seriously? Why did I have to pay then? Should I then be entitled to a refund since other people sat there for free?"
Cons: "Delay!, prices on bag charge"
Cons: "Well the flight got cancelled. So the entire process was absolutely awful."
Cons: "The plane took well over 40minutes to depart. I asked a flight attendant if she could solve an issue that I had with the seat I was in, she said sure and never did a thing. I sat next to a rude and inappropriate couple that was making out and kept bothering. I felt uncomfortable thought the entire flight. I will never fly with spirit again. I've had other issues as well with spirit the last time I flew but decided to give them a second chance. Never again."
Pros: "Prompt departure or arrival"
Cons: "Paying for extra luggage weight over 40 pounds. All other airlines set it at 50 pounds so when told I had to pay a ridiculous $25 because bag was at 47 pounds (underweight for other airlines). It spoiled my experience with Spirit. You advertise cheap prices but are sneaky with extra costs. Ridiculous. I do not ever plan to fly Spirit ever again. Disgusted. Let people know in large print that the luggage weight is 40-yet that's ridiculous not to go with 59. Women at checkin were unfriendly & unprofessional. Such a horrid experience."
Pros: "The flight was smooth and quick"
Cons: "Nothing bad to say about the flight"
Cons: "I cancelled the reservation after 10min, but I have been charged for a complete airfare. The company refuses to refund me for the full fare. The company offered me an alternative of flying with them and get a refund of 70 something $ within 60 days. That can not be done! BTW, in all other airline companies you can get a full refund if the deal was cancelled within 24H from when the reservation was done. I am very frustrated."
Cons: "No more to be said."
Pros: "The bottom seat cushion was firm, suitable for long flights without butt pains."
Cons: "I usually like to fly an airline that doesn't make every attempt to be as inexpensive as possible; however this flight from Chicago to Phoenix for $177 was the earliest available so I made my decision based on that. What I didn't like is what you can probably guess; I was dinged $55 for a carry on bag, check in was through kiosk only with agents available is something went wrong (the card reader on mine was bad), there was no complimentary anything on the flight - that includes water, and there were advertisements in the plane. Ugh,"
Pros: "The flight attendants were quite amiable and realize it's a cheap airline, which made it slightly more enjoyable"
Cons: "Extremely tiny seats that don't recline (and I'm a small person). The plane was delayed because they couldn't find a gate to dock in, even though the plane was just sitting there. All food and drinks are for purchase only."
Cons: "24 hours before the flight was going to take off someone at spirit airlines deleted my seat and gave it to someone else. They claimed to me that I called in and cancelled the seat myself. Now I was stuck buying a new flight two days later for 3 times the price. This is the worst flight experience and there is almost nothing to do to prove what happened to me. They say I was refunded but the money is still not in my bank account. I had to file a claim with chase bank to try to get my money back. I will never be flying spirit again and will tell everyone I meet to stay away from this shady airline."
Pros: "Flight out was fiine."
Cons: "Return flight was cancelled due to weather and the soonest flight Spirit could offer was 6 days later. I took the refund and purchased a ticket with a larger carrier for 2x my original return flight cost for 3 days later since Spirit's 6-day solution understandably didn't fit my needs. I assume they couldn't honor my original purchase any better because they are small, have bitten off more than they can handle; leaving thier fliers SOL if anything goes wrong. Offering 6 days as a solution to a single missed day due to weather is unacceptable and entirely irresponsible. The message I got was - don't fly with us unless you have no baggage (because what you save is offset by a few bags) and don't fly with us unless you can deal with getting kicked to the curb for an extended amount of time. Spirit are at the leading edge of poor trends occurring in the airline industry, which will only benefit them and put your experience at risk."
Cons: "Flight was cancelled with no warning and spirit staff did nothing to try and get us on another airline. Haven't gotten a refund yet"
Cons: "I paid a lot more to fly with spirit. Had to buy everything . Never again!! At least the other airlines have a drink!!!! Seats did not recline and uncomfortable. Also had to pay for a window seat!! Attendants did not even look at me unless I had my credit card out!!! A rip of was all it was. Good luck spirit I'll take my business elsawhere! Be on time for once both my flights were delayed."
Cons: "Was an hour and a half late and the seats are very uncomfortable. For the 20 bucks or so I'll fly a different airline"
Cons: "The flight was very delayed because they didn't have a working aircraft for us. The staff was rude and angry and yelling at most passengers the whole time."
Cons: "Very disappointed. They misplaced my bag for the entire trip. Central customer service is very difficult to get a hold of (I have yet to get a hold of them) and the front desk staff is unaccountable and incredibly unhelpful. Will not be using Spirit in the future."
Pros: "Crew was nice"
Cons: "No Internet"
Cons: "my flight was two hours late and it was also freezing on the plane, which was a red eye i also paid extra to sit in a exit row, and the plane wasnt full so people were just sititing there for free."
Pros: "Got cancelled"
Cons: "Got cancelled"
Cons: "Is the guideline about fitting a bag underneath the seat or about fitting the bag into that measurement box? My bag fit well underneath the seat, but I still had to pay $100. Why did the supervisor push me aside and take care of the man even though he came after me? Why did she let him pass even though his behavior was abusive and his bag was 1” taller than the measurement box and didn’t fit underneath the seat? Is it because I am a petite, Asian woman that the supervisor thinks that I am an easier target to mistreat?"
Cons: "Always delayed"
Airlines flying from Chicago O'Hare Intl to Phoenix Sky Harbor Intl have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Chicago O'Hare Intl to Phoenix Sky Harbor Intl
Masks required on board, masks provided on flights from Chicago O'Hare Intl to Phoenix Sky Harbor Intl
Social distancing seating
Middle seats unavailable to book on flights from Chicago O'Hare Intl to Phoenix Sky Harbor Intl
Testing for antibodies, testing for symptoms for flights from Chicago O'Hare Intl to Phoenix Sky Harbor Intl
Waiving of change fees. Search flexible flights from Chicago O'Hare Intl to Phoenix Sky Harbor Intl