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Pros: "The flight attendants were really great and nice."
Cons: "That I’m still stuck on this damn plane and we landed 30 minutes ago."

Pros: "The flight took the blink of an eye."
Cons: "I would have liked to have been woken for the food dispersal and being over 6 feet O cannot say enough about adequate leg room or lack thereof."

Pros: "clean and spacious"
Cons: "Nothing at all"

Cons: "There were two delays."

Cons: "We sat on the runway for 45 minutes"

Pros: "Everyone is so nice. Easy & reasonable price."
Cons: "Nothing."

Pros: "Check in was easy. I love the way you can order from the screen infront of your seat food and drinks. In addition; you can select movies. Everyone was very nice and professional. I usually fly with jetBlue, but today I was so impressed I am considering changing."

Cons: "There were no snacks offered. We took off late and sat on the plane for 30 minutes before the captain came on to announce there was a delay"

Pros: "Everything in Alaska’s control went great. The passengers not as much."

Pros: "I appreciate that they’re trying to keep the Virgin spirit and quality alive."
Cons: "There wasn’t anything I didn’t like."

Pros: "Early arrival and smooth landing."
Cons: "No more complimentary glass of wine or beer. Early arrival and unfortunately couldn’t get to a gate. Baggage claim carousel was broken and had to be moved to another. Meanwhile my friend was being hassled by security for waiting for me."

Pros: "Free prosecco"
Cons: "Took an hour to leave"

Cons: "You are no different then other airlines. Nothing sets you apart."

Pros: "The movie selections,keep me occupied"
Cons: "The constant walking,was way too much,sure folks walk up and down aisle for restroom breaks,but this guy across stood in aisle forever with his butt facing me,smh,never saw so much up&down before,zouks I sat with an ansy toddler"

Pros: "Marissa was fantastic..! Great everything..!"

Cons: "It was canceled"

Pros: "Tv"
Cons: "No food"

Pros: "The plane was late. I was tired"

Pros: "I love that it was still a Virgin plane - please keep them as long as you can!"
Cons: "Happy with everything!"

Cons: "Delays both ways! Captain didn't even say the reason why. Really annoying just sitting on the plane for an hour"

Cons: "I forgot my headphones. $3 to borrow a pair from virgin?"

Pros: "Like having movies to watch."

Pros: "Had my bags in an incredible 10 minutes"

Cons: "-1 boarded & left late -1 has to deplane away from concourse, walk through cold rain to get there"

Cons: "Long delay"

Pros: "Screen on the seat back!"

Pros: "Everything, overall an amazing experience."

Pros: "Alaska is great as always and try to fly with them when traveling!"

Cons: "On bag should be free!"

Cons: "Alaska/virign’s boarding process is pretty dumb. all these different levels of people, which for a regional airline is usually 75% of the load, then, the rest. Good luck on overhead space. Literally everything else about this airline is 100% awesome. Boarding is the only lame thing."

Pros: "Everything"

Pros: "That the plane was still there when I arrived at the gate."

Pros: "No delays"
Cons: "nothing to speak of"

Cons: "Delayed 2 hours."

Pros: "Prompt boarding"
Cons: "Sitting on the plane for 1.5 hours prior to departure because the plane was too light. This should be something that is determined prior to boarding the plane."

Pros: "Everything"
Cons: "Nothing"

Cons: "The delay of 45 minutes to about an hour inside the plane."

Pros: "the ease of booking"

Pros: "Would be better to allow blue Tooth headsets to view tv/movies did not have wired head phones and did not want to purchase them."

Cons: "1 hour delay. I asked. Front desk said it was due to sfo fog. Me: Isn't it 2017? They have radars now; I have flown from Boston under severe snow storms. Yes. I have."

Pros: "Coconut chicken was actually pretty good"

Pros: "We were able to sit at the exit. It was perfect!"

Pros: "Stewardess very helpful and welcoming."

Pros: "I really enjoyed the professionalism the ticket people at the counter. they were very helpful and very pleasant. I like both alaska airlines and virgin America. I never have a problem when I fly with them."
Cons: "the only thing that was unpleasant was my boyfriend was missing a phone charger and some cigars out of his suitcase. it must of happened through customs or the baggage handling."

Pros: "The cabin was miserably hot"

Pros: "Fast and friendly"
Cons: "No complaints"

Pros: "Everything"
Cons: "Everything"

Pros: "boarding and disembark were good for premier as was seating comfort"
Cons: "There is no substitute for a wide body aircraft"

Cons: "The diy watch movies on my own device wouldn't load. More frequent trash pick up."

Cons: "I loved the extra space on the plane and that food was served, as well as drinks and snacks. The whole experience was a wonderful welcome to the islands!"

Pros: "The entertainment was nice. No need to download app."
Cons: "The complimentary snack was nice. We don’t have that in the mainland coast to coast flights. Keep serving it."

Pros: "layover time is short. Transfer gate is very convenient."

Pros: "Everything"
Cons: "Nothing"

Cons: "Boarding process was messy"

Cons: "Just a few too many announcements and adverts, a bit noisy. But wonderful food and bev service and timely, comfortable flights."

Cons: "Food. Need more free games"

Pros: "I liked that lunch was provided."
Cons: "Although, the fact that lunch was free could've been made more clear. I ended up spending money on a snack box that I didn't need to spend."

Pros: "greatairlinesn"
Cons: "i liked everything about it"

Pros: "Staff service was awesome!"
Cons: "Neighbor was rude"

Cons: "Nothing"

Pros: "The seats were nice."
Cons: "The dinner was a roll with a bit of meat and a little cheese. Not very good."

Cons: "We purchased tickets to Maui months in advance. We chose our seats. The morning before our flight we printed boarding passes and paid for check bags. That night, approximately 12 hours before take off I received a notice from Google stating the flight hand been cancelled. To this day I have never received any communication from the airline stating the flight was cancelled. I called Hawaiian and asked about the cancellation. After waiting for the customer service person to find out what the status was, she simply said there was scheduling issues. The best she could offer was a flight the next day. We lost a whole day of our vacation and lost a significant mount of money. Hawaiian offered no compensation and did not seem at all apologetic for canceling an entire flight at the last minute for "scheduling issues." We will do our best never to fly Hawaiian again. They clearly do not value their customers."

Cons: "They charge for movies"

Pros: "Crew was friendly and offered a good amount of snacks and drinks throughout the flight. The plane was also nice."
Cons: "One of the planes didn’t have any screens tracking the flight."

Pros: "THE FREE FOOD AND DRINKS. THE SERVICE OF THE FLIGHT ATTENDANTS. THE CLEANLINESS OF THE AIRPLANE. THE BOARDING AND THE UNBOARDING PROCESS."

Pros: "I liked the food and beverages"
Cons: "I didnt like how loud the intercom was when u are watching something with your headphones. It was very startling"

Pros: "food was free direct flight, smooth ride"
Cons: "1) quality of food below average 2) need to charge for blankets, pillows and movies- in comparing with delta, I'd prefer to have free blankets, pillows, and movies than free food 3) seats are definitely not as comfortable as delta flights (these new planes or airbuses are actually worse than the old planes, very disappointed at the quality of seats/cushions) 4) customer service check in agent at LAX was not helpful and also the phone customer service representatives (spoke to 2 different employees who were based out of the Philippines) are not helpful as I had a seat already printed and marked on my itinerary when purchasing my ticket, but when I checked in I was told that I would need to pay $80 for the seats that were originally marked"

Pros: "Service, plain, food, snacks.. seats"
Cons: "N/A"

Pros: "games on the monitor were fun to play. food was good and filled me up Attendants were all very nice ar the end of our flight, the attendant complimented my son and I for being very good passengers"

Pros: "I like that they gave a meal during the flight, especially since it was a 6 hour one. Food wasn’t too special: a hot sandwich, chips, and cookie. Good overall atmosphere. Attendants were friendly and helpful."
Cons: "When checking in, there wasn’t any seats available. Needed to wait at the gate to finally get seat assignment, after boarding already started. Traveling as a party of two, was lucky to be able to sit together for a full flight. Also, all entertainment options cost money. For other airlines, some cost money and some did not. For a long flight, I would expect free entertainment, but I might be spoiled by flights to China."

Pros: "Crew polite, surprised we got food, comfortable flight"
Cons: "Entertainment wasn't working"

Pros: "Crew were so friendly. Room in seat. They actually gave us food. Flight on time. Good flight all around! Thank you Hawaiian Airlines!"

Pros: "Clean staff interior"
Cons: "Paying for entertainment"

Pros: "The food and hospitability"
Cons: "Entertainment options were few and outdated"

Pros: "Offered free hot meal"
Cons: "Very tight seating"

Pros: "Loved still getting drinks and food at no extra charge. Staff was great."

Cons: "It was way too hot. No airflow on the plane."

Pros: "Served food, on time departure and arrival"
Cons: "Entertainment expensive"

Cons: "Pilot said it would be 15-20 minutes, it was over 2 hours. I paid for a movie on my flight From HNL to San Francisco but the entertainment system didn't work after I slid my card."

Pros: "Appreciate that Hawaiian serves meals. Always impressed with video productions and magazine quality. Safety video was new to me and well done."
Cons: "It was freezing, and while meals still are provided, there is a charge for blankets. Brrr."

Pros: "Service"
Cons: "charge for bags"

Cons: "Everything was excellent"

Pros: "Wonderful customer service, excellent atmosphere, spacious seating. I love Hawaiian!"

Pros: "Great customer service. We brought our 1 year old and was treated with so much care. Made it so easy for us to travel"

Pros: "Supporting local airlines."
Cons: "Although "complimentary" meal, it does not cater to anyone with dietary restrictions/allergies. Only the in-flight snack was labeled with ingredients. I use quotes, because many people are willing to pay extra to fly Hawaiian Airlines, due to their "complimentary" meal. Flight attendants were less accommodating than I remember. They asked me to perform simple tasks that they usually have done as hosts. (I wouldn't have bothered to ask them for anything had I known they were going to give me instructions on how to go about helping myself)."

Cons: "The tickets I got thru kayak lost the seat reservation. My family sat away from me for both flights. The tickets I purchased directly worked out fine. Won't be using kayak anymore."

Cons: "No entertainment on plane. In other words, did not like having to pay for the movies. We pay so much money and no wifi in economy class"

Pros: "I like that they feed you and give you more room. They also have competitive deals"

Cons: "I am 40 year resident. The Hawaiian themed safety instructions are corny as I hear them so often...An"

Pros: "Quiet and comfortable"
Cons: "Food and videos"

Pros: "All services are great!"
Cons: "Too cold."

Pros: "On-time, dinner meal served onboard."

Pros: "Srevice"
Cons: "Nothing"

Pros: "Blankets and pillows"
Cons: "Cold"

Cons: "Seating"

Pros: "It's my first time flying with Hawaiian Airlines. I must say that I wasn't impressed nor disappointed. However, the view when flying over the islands is amazing!"

Pros: "Comfortable chair, complementary food service"
Cons: "The screen for my seat did not work"

Pros: "First time flyer with Hawaiian Air. This is what all other domestic American airline companies should aspire to be."
Cons: "Can't think of anything ..."

Pros: "The flight attendants were very nice"
Cons: "My charging station didn't work. I felt smashed from all sides."

Pros: "Delta is the airline to fly if you have to fly (like I did) during a pandemic. They made sure at every turn we felt as safe as possible. They had passengers distanced from each other the whole time, handed out sanitizing wipes as we walked on the plane, made sure folks kept their masks on, gave us individual little baggies with snacks and water bottles that also had individual hand sanitizer packets. I felt so much more safe flying Delta on my way home to Hawaii in July than I did when I flew American Airlines on my way to the mainland in June."

Pros: "Entertainment"
Cons: "Flight wasn't full. I could have been seated somewhere else since passenger next to me was quite large and invading my personal space"

Cons: "Hopefully upgrade on monitors (touch screen was not working),"

Pros: "crew found me an outlet for laptop"
Cons: "nothing"

Pros: "Appreciated stewardess comping wine because my husband and I couldn't sit together"
Cons: "Don't assume you will get a good fare just because you book 2.5 months in advance, have a Delta AmEx card, and use some of your earned miles"

Pros: "One of the flight attendants was nice."
Cons: "5+ hours and just some bagged snacks. Had to wait forever for soda. Screen was difficult to work - touch wasn’t working. Much smaller program selection than flights 6 days ago from RSW to LAX via ATL."

Pros: "Crew and flight"
Cons: "Price for food and number of bathroom available"

Cons: "What food am I rating? The cookies?"

Cons: "Never took it!"

Pros: "Awesome customer service"
Cons: "No complaints"

Pros: "Gal at the gate was most helpful. She corrected my boarding pass to zone 1 and put us in exit row. I have sat there before but it was really roomy although the seat seemed less comfy."
Cons: "Plane was much smaller than what I usually fly to Hawaii but the roomy exit seat made up for that. Downside was the screen was small so hard to see."

Pros: "I got home"
Cons: "Delta"

Cons: "price could be cheaper"

Pros: "The movie options."

Pros: "Easy transition through customs."

Pros: "On time leaving and landing"
Cons: "Every thing went well"

Pros: "Good i like i could watch movies from my phone"
Cons: "Not sure"

Pros: "Nothing"
Cons: "The customer service and the strict nonsense rules"

Pros: "The staff really helped me out getting on standby so that I didn't have to wait for a 9 hour layover. Overall great experience and great staff."

Pros: "Attentive staff."
Cons: "Nothing. Great flight."

Pros: "The lady at the ticket inter helped me em get eat I wanted!"
Cons: "Nothing"

Pros: "The service was exelente"

Pros: "Chicken wrap was delicious."
Cons: "touch screen did not work."

Pros: "The comfort, space, quiet, snacks"

Pros: "Every thing good"

Pros: "Happy with the choices of movies available"
Cons: "All was good, possibly add healthier food options"

Pros: "Got an upgrade to econ comfort"
Cons: "WIFI wasn’t working. USB charging port wasn’t working either"

Cons: "Customer service"

Pros: "No puedo opinar mucho del proceso de abordaje, ya que para el procedimiento de ingreso a la terminal fue bastante tardado. Pero la atencion por parte del personal fue bastante amable, las bebidas fueron abundantes y justas."
Cons: "I have no complaints"

Cons: "average food. poor corrdination for the connection transfer"

Pros: "The snack variety"
Cons: "My headphone jack was broken :("

Pros: "On time arrival"
Cons: "Small aircraft. Loud engine noise. Biased treatment for tickets booked on non Delta sites"

Pros: "The gate agents were gruff, but helpful. Stewards were super friendly."
Cons: "Even though I had picked out two seats together, they had us separated. Very thankfully they put us back together after the fact - that was wonderful & appreciated. But entertainment system also didn’t work, and as always, seats are disgustingly uncomfortable. Also odd that they made us check bags with so many empty overhead bins."

Pros: "The gentleman at the gate was super helpful and helped us check our bags at the gate."
Cons: "Zero leg room. Zero arm room. The entertainment system did not function. No food for such a long flight unless you pay more then the food is actually worth."

Cons: "Coffee is terrible! Get some medium roast for coffee aficionados. Not everyone has the American taste in coffee for a dark roast."

Pros: "Free movies helped the time fly by. Stewardess, or whatever the PC word us now, Britt was awesome"

Pros: "Only 15 minutes late"
Cons: "Like everyone, I dislike the tight seating."

Pros: "Was able to comfortably sleep the whole trip back."
Cons: "Nothing, just filling this in to continue........."

Pros: "Let on time and arrived 30 mins EARLY."
Cons: "Had to pay for meal despite length if flight."

Pros: "I would like more detail about traveling companions displayed."

Pros: "I liked the selection of movies."
Cons: "The arrival estimate was off."

Pros: "Great experience"

Pros: "The crew was very friendly and kept making rounds with water so we didn't have to get up looking for it. Free entertainment at our seats made the flight go by faster."
Cons: "No complaints, I was stuck in a middle seat but somebody has to sit there!"

Cons: "Boarding in LA was. Mess"

Cons: "The flight was over 20 minutes early"

Cons: "I was starving because of my short connection time and couldn't have lunch - wanted to eat something solid and they just had boxes with fruits and cheese."

Cons: "For the second time in one day, my seat would not recline!!! Very uncomfortable for an even longer flight than the first one!!"

Pros: "Crew was tentative."
Cons: "Lady besides me was eating something that smelt bad."

Pros: "Airtravel is not exactly something to 'LIKE' but it was good."
Cons: "Attendant was a bit forgetful, didn't get my or my daughters drinks straight. She took forever to take the order too and was using a phone or something to type the order in and STILL got it wrong!"

Cons: "I had to take different flights due to the delays."

Pros: "The exit row!"
Cons: "Snacks and working entertainment"

Cons: "prob nothing more with in reason , could have been done - how do you eliminate fellow stupid humans ?"

Pros: "The crew were awesome! Was comfortable"
Cons: "The USB ports were not charging"

Cons: "Hand carry shouldn't be charged as other flights."

Pros: "was really helpful"
Cons: "need some pastel"

Pros: "Tickets are cheap but you have to pay for your carry on"
Cons: "Would like to have had tv in seats,"

Cons: "Entertainment app/WiFi was down. Apparently a know issue on this plane for over a week. Staff didn’t announce, you had to ask."

Pros: "Pricing"
Cons: "Room"

Pros: "Stewardess Alisa was very attentive. She realized my disability and did all she could do to accommodate me."
Cons: "Seats too small."

Cons: "Arrived early to ensure stress free process. Line at the check baggage/agent podium was very long and could’ve used more staff."

Cons: "Very rude ticket counter. They wouldn’t allow me to to board even though I showed up an hour, twenty minutes before take-off at their online POSTED terminal BUT they’ve moved (unfortunately no update on their web site). By the time I managed to get from terminal #2 to #5 (around LAX on a busy morning), a half hour later, the counter help wouldn’t even consider issuing me a boarding pass!"

Pros: "The service was quick and friendly"
Cons: "There is no wi-fi"

Cons: "My suitcase was left behind I had to pick it up at a later time. My military issued gear was in there and I needed to make sure it would arrive later that day due to me needing my gear the following day. It was flown out with another airline."

Cons: "I felt like I was being robbed with paying $40 for carryon fees..... Jeeez!!!!"

Cons: "No leg room what so ever. Can't carry on luggage anymore for free."

Pros: "It was very crowded, but it went off without a hitch."
Cons: "It was very crowded."

Pros: "Safely reached destination"
Cons: "45 minute delay at LAX"

Cons: "all ok"

Pros: "The price"
Cons: "3hrs late. Missed my shuttle and almost lost my job"

Cons: "Did not get any service attention between LA and Minneapolis."

Pros: "Thanks for participating in the Pre-TSA program. Although I thought I was running late (LAX traffic) I presented my mobile pre-check w/my Pre TSA number, it was a breeze and took less than 10 mins for security check"

Cons: "No outlets or wifi or charging capabilities"

Pros: "Friendly staff"
Cons: "no snacks"

Pros: "I needed wheelchair assistance and they helped us quicky and directly to get thru the people to get on the plane thanks again"
Cons: "Small seats"

Cons: "I've flown twice with Sun Counrey and both times I was late in arriving by Two hours! That's a lot!"

Cons: "A lot of delays but they handled accordingly - weather is out of their control"

Cons: "I did not like that I flew over 6 hours to California with no entertainment . None of their planes have wifi and no tvs. The chairs were also uncomfortable ."

Pros: "Polite and efficient"
Cons: "Nothing"

Pros: "Always love Sun Country! Much better prices then most, service is always great (Midwest nice ;) and Terminal 2 is effortless to get through! Also got the NICEST lady on the phone when calling with questions prior to leaving, you guys are all around wonderful!"

Cons: "Delayed"

Pros: "Pricing of the ticket was excellent. Quick check in."

Pros: "Found an an amazing deal on Sun Country through Kayak. Easy purchase and confirmation process. Will definitely use Kayak again."

Pros: "The staff seemed to be friendly."
Cons: "Everything else was horrible."

Cons: "I was surprised there wasn't wifi available onboard. I know sun country is working on it. I won't fly it again until wifi is available."

Cons: "Sun Country has confusing regulations about what is and is not oversize baggage."

Cons: "I am 6'-2 and do not fit in the seats"

Pros: "You cannot checkin online without joining Ufly.....but no one ever told me that......this is ridiiculus"

Pros: "Sun Country is the best airline in the world -"

Pros: "I am a large woman and they were so kind in helping me with those embarrassing issues like needing an extender descretely. The ladies were professional and personal. I really appreciated them."
Cons: "As a general idea for Sun country maybe have a Google map up to see where we are. Maybe it's a bad idea but I love looking out the window and knowing."

Pros: "Staff was cheerful and pleasant. Plane was clean. Most importantly, the baggage fees were modest, making the "value fare" an excellent value!"
Cons: "no negatives"

Pros: "Courteous friendly staff"
Cons: "Lines at lax"

Pros: "Nothing"

Pros: "Everything was expeditious, staff was courteous and the flight went smooth. Thanks Sun Country Air!"

Pros: "We were able to board first as mom was in a wheel chair"
Cons: "Everything was weighted in favor of passengers. Very nice"

Cons: "Did not eat or have entertainment on the way over so you could say NA."

Cons: "We will never fly Suncountry again. Setting up the reservations were all screwed up, right to the night before we left they lost our reservations. The seats were umcomfortably. The stewardeses were mean and unfriendly. They would argure between each other in front of us. Was asked if I wanting drink only once and never got any snacks. The temp on the plane was very warm and not comfortably. Worst expierence we ever had."

Pros: "Mediocre Everything"
Cons: "No tv"

Pros: "The luggage fee is reasonable. The flight was on-time. Spacious seat."
Cons: "The luggage fee is cheaper when paid on-line, but when I tried to pay on-line, an error message popped up. I ended up paying at the registered desk which is $10 more."

Pros: "Low-brow but budget-friendly... I had a wedding and had to be in Minneapolis for 48 hours... I got what I paid for... low budget experience."
Cons: "Everything was ho-hum and cheap."

Pros: "seat selection on line required $$$ payment when booking seat at gate it was free same goes for baggage, pay $ when booking on line, but at the gate it was free this was a bit frustrating. it rewards those that wait until the last minute"

Cons: "Honestly, I think it was a great flight. I’m used to rude flight attendants, but this crew were great. Probably some of the best flight service I’ve had. I’m going to try to keep flying AA from now on."

Cons: "In flight entertainment was broken"

Pros: "The seat? Very uncomfortable"
Cons: "The seat for the longest flight could be more comfortable"

Pros: "I love the inflight entertainment"

Cons: "Half of the screens were down. No Gluten free options."

Pros: "M"

Pros: "Good entertainment"
Cons: "Flight was delayed 3+ hours due to no qualified pilots available to fly to HNL"

Pros: "Nothing"
Cons: "It's was my kids first time fying and no entertainment. Wi-Fi didn't work. And the kandng was a bit scary."

Pros: "Pilot was informative."

Cons: "6 hour mechanical delay"

Cons: "Small seats."

Cons: "I would have liked more Rosé."

Pros: "On time!!!"
Cons: "Small chairs."

Pros: "Price was reasonable"

Pros: "overall service was good as expected."
Cons: "overalll service was as expected."

Pros: "Seats were too tight and too close together."

Pros: "Was surprised at the selection of movies and music"
Cons: "Hard to be comfortable in economy, but it sufficed"

Pros: "On time arrival"
Cons: "No movie screens, no video screens, no charging options, no blankets, no pillows, no fun."

Cons: "Past was dry... It was the first time but changed my experience"

Pros: "Service"
Cons: "Just little delay."

Pros: "The Boeing 787 from LAX to Auckland was noticeably more comfortable than the Airbus 321 I flew to LAX to start the trip. Food was actually good!"

Cons: "Have to pay for WiFi"

Pros: "Crew was nice and the staff at LAX was cool. Everything else was ok to good."
Cons: "My checked baggage got left behind at LAX. I got it the next day."

Pros: "Awesome roomy seat right behind business class. Could not have asked for better! And it was a gorgeous new aircraft."

Cons: "So little space between seats. Barely no legroom at all. I’m 5’ 5” and still found it tight. Feel bad for all tall or big ppl."

Pros: "Uneventful"

Pros: "On time arrival. Entertainment system worked on this Airbus, unlike the Boeing 737 (updated, but still outdated!) on the way out."
Cons: "Limited and unimaginative food options on board"

Pros: "Great vegetarian meal."

Cons: "Food service was not announced. Take off was delayed one hour"

Pros: "Entertainment was great"
Cons: "Wish the seats could've been a bit more comfortable"

Cons: "Rude gate agents who did not inform passengers timely about the 2.5 hours delay. Post the delay after the expected departure time, etc. Terrible experience."

Pros: "Beautiful new Boeing 777, comfortable seats. Smooth flight. Skillful landing. No delays."
Cons: "Nothing to eat - one cookie!"

Cons: "Delay"

Pros: "Nothing"
Cons: "Sitting next to a bunch of crying babies"

Pros: "Curteous. Prompt. On time."

Pros: "Roomy seat"
Cons: "Lousy food"

Pros: "Movies, clean, efficient"
Cons: "Paying of my small Checked bag"

Cons: "Not enough food to feed all passengers and the service was very slow."

Pros: "Movie selection was good."
Cons: "Food and WiFi connection was horrible. Crews were unfriendly."

Pros: "Poor airplane not have nothing"

Pros: "The crew on American Airlines flight #109 from LAX to HNL was excellent!"

Pros: "There were charging ports for every seat."
Cons: "The flight crew kept going onto the intercom for no reason. Every ten minutes or so someone would get on just to hold the button and let go or say enjoy your flight. Also, there was no food and didn't ask for anyone to board before zone 1, including us service members"

Pros: "The staff were friendly."
Cons: "Bag drop was unnecessarily slow with long processing lines. The gate area and on-boarding process was a zoo. Business Class seats (opposing design) were spartan and relatively uncomfortable. My upstairs 50B seat viewed directly into the wash room which made sleeping impossible. Food was not good. Overall, this is the weakest Business Class experience of recent memory especially for a newer wide-body aircraft."

Cons: "Rude American Airlines staff. Flight delay of more than 7 hours. No accommodation given. One of the dirtiest airplane and traveling vehicle ever flown."

Pros: "+ Last minute aisle seat + Middle seat empty"
Cons: "- Food was passable (chicken and rice for lunch) - Mediocre breakfast"

Cons: "Closed gate early and left me stranded. The AA employees could care less about you. They are hired for the rudeness and indifference."

Cons: "No tvs!!"

Cons: "one staff member was extremely rude when asked for another beverage."

Pros: "It was quick and easy."

Pros: "Personal service and care by the ticketing to seat our family together"