Daily cleaning, installation of cabin HEPA filters on flights to New York
|August||Best time to beat the crowds with an average 3% drop in price.|
|December||Most popular time to fly with an average 13% increase in price.|
Average price round-trip
|$224||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Delta, American Airlines and United Airlines have waived their change and cancellation fees on flights to New York. Confirm policies on booking site.
Delta, Etihad Airways and LATAM Airlines do not allow booking a middle seat on flights to New York.
The cheapest airline ticket to New York from the United States in the last 72 hours was $18 one-way, and $103 round-trip on the route from Dallas to New York. The most popular route is from Los Angeles to New York and the cheapest ticket found on this route in the last 72 hours was $65 round-trip.
In general from the United States, Southwest, American Airlines and Alaska Airlines fly the most to New York.
New York is served by 3 major airports. Newark Liberty Airport (3 miles) is the closest to the center of New York, New York LaGuardia Airport is 16 miles from the center and New York John F Kennedy Airport is 22 miles away from the center. View on Map.
The simplest and cheapest method to get from LaGuardia to JFK and vice-versa is to take a shuttle bus. A number of shuttle bus services are offered at both airports – tickets cost around $10+ and trip times are around 30+ minutes, depending on traffic. Many of the shuttle companies offer service to Newark International and other locations in the city as well as in the surrounding suburbs.
JFK, LaGuardia, and Newark all have a variety of hotels that offer complimentary shuttle service from them. For JFK, there is the Radisson Hotel JFK Airport and the Crowne Plaza. For LaGuardia, the Comfort Inn and Suites and Airway Inn provide shuttle services. Newark even has a hotel in the heart of the airport itself, called Newark Liberty Marriott.
All three New York airports are fairly centrally located and have great access to the downtown area. If you plan on taking the subway, Newark and JFK offer the most direct access to the subway via their respective AirTrains, while LaGuardia offers only bus connections. However, if you plan on renting a car, LaGuardia is quite close to Manhattan and offers quick and easy access by car.
JFK and LaGuardia both have excellent restaurant options available. Some of LaGuardia’s standouts include Custom Burgers and Artichoke. Some of JFK’s can’t-miss eateries include Shake Shack and Uptown Brasserie.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland and Brazil in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
Starting on January 26, all travelers (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have an evidence of having contracted and recovered from COVID-19 prior to boarding the plane.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 987 active cases of COVID-19 diagnosed in US and 0 deaths as of Jan 19 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to New York.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to New York is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to New York with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to New York up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Comfortable seats and updated plane."
Pros: "Crew members"
Cons: "K, my seat couldn’t recline-both ways. Tv- audio system was messed up on the way back."
Cons: "The Gate & the boarding process, The Landing was with enormous ears pressure"
Cons: "Plane decor felt old and tired"
Pros: "Staff was great."
Cons: "Delayed 3 times. Twice prior to boarding and once in the air due to airport landing issues. 4 intensely crying infants around me. A completely intoxiated gentleman next to that couldn't be still. "A Horrible Flight""
Pros: "Everything was perfect"
Pros: "Crew was very efficient!!!"
Cons: "I wasn’t notified about delay in a timely manor."
Pros: "Seats are very comfortable"
Cons: "The flight is so much delayed. The flight attendent seemed not happy about me with a two year old, which makes traveling with a kid so unpleasant. When my kid asked to go to restroom, it seemed that we’re troulesome. My mom missed the water when they gave out drinks, but they did not come back for us. When I went to the back to ask for my mom, they said they’re cleaning up already."
Cons: "Delayed over 2hrs"
Pros: "Quick assistance with wheelchair"
Cons: "Delayed. I’m tired of JetBlue always being delayed. Delayed going down and coming back. Traveling with elderly disabled mom isn’t easy!"
Pros: "Crew is always pleasant and smiling, helpful and genuine. Love that there are still generous included snack bags with flights."
Pros: "Everyone did there jobs very well!!! The delay was from the New Jersey side which was unfortunate .Please check that my True Blue account has this flight on record. Thank you in advance. Also, you have the most leg room in the economy class seats!!!"
Pros: "Great service"
Pros: "I enjoyed the comfort once boarded and flight attendants warm welcome"
Cons: "Our flight was 3 hours late. Was supposed to leave at 10pm and left at 1:13 am!! Customer service at jetblue kept lying about the aircrafts whereabouts and crew. They barely gave us updates, and at one point once everyone started asking questions and getting upset, they disappeared from the desk for an hour at least. The crew was late, there was no food, customer service had quite an inappropriate attitude, and tvs on the plane barely worked,"
Pros: "Flight was delayed kept changing the time and wouldn’t allow my luggage to be checked. Disaster flight and communication through jetblue"
Pros: "The entire traveling process"
Cons: "Nothing at all"
Pros: "The boarding crew was amazing, my boyfriend and I had different seats and they were able to arrange for us to sit next to each other. They were polite and very accommodating."
Cons: "The flight was terrible it seemed like this was the first time the pilot drove a plane. Even two pilots that were sitting were speaking about how terrible the flight was. And the flight attendants were acting like they had no home training, no manners/ professionalism and always had an attitude. These flight attendants were making jokes about a belligerent passenger instead of trying to help fix the situation. This was my first time ever taking a JetBlue flight and will sure be my last, especially when I paid 100 dollars more for this flight than what United was offering- I should of took United."
Pros: "fast boarding and no lines for baggage drop"
Cons: "delayed flight almost stayed up all night."
Cons: "All 3 connecting flights you sold me were not able to connect with each other, they lost my luggage because of you my trip is ruined, I hate kayak.com and I hate my experience with you, how can you be so ignorant to people's needs"
Cons: "It is very difficult to contact the airline via phone. I had to wait almost an hour to speak to a representative. I was told I could call 36 hours before flight to get seat reservations. They should improve phone service. Otherwise flight was very good."
Pros: "I know the pilot did the best he could but the landing in Newark was the worst I ever went through. About 20 people vomited, including myself. The crew was very thoughtful and picked up the bags before landing."
Pros: "Only liked the price of the travel ticket."
Cons: "Our flight was delayed. Stewardess' were rude. The only reason we flew JetBlue was because of the price. Always flew JetBlue but recently very poor customer service."
Cons: "It was great!!!"
Pros: "Very good"
Pros: "My gate change and I was not informed"
Pros: "We were delayed 1 & half hours to board & then sat on plane another hour & a half listening to captain LIE to us about why we could not take off!"
Cons: "Being lied to! Sitting on a crowded plane forever!"
Pros: "Free upgraded seat"
Cons: "Idled on the tarmac for over an hour. Ruined my day."
Pros: "The crew were friendly and very funny.."
Cons: "I was very upset because I was flying alone for the first time and there was no tv or movies . I was nervous and took comfort in the thought at least I can keep myself entertained."
Cons: "Unprofessional crew, plane that seemed to have technical problems, entertainment system that was nonoperational, seatbelt sign on entire flight, strange fumes that several passengers complained about."
Pros: "The flight attendants were so sweet and thoughtful."
Cons: "Bad attitudes, long lines, and no options. TERRIBLE experience and my vacation had to be canceled."
Pros: "The flights are good, plenty of room and great service."
Cons: "The 3 hour delay for "weather" was a bit much after sitting all day in the airport. Since no storms were in the NJ area until after 2am. The delay I'm guessing was due to Gov Christies ridiculous FAA changes. I cannot hold JetBlue responsible for this but anyone flying into the north east should count on a delay or canceled flights."
Pros: "Seats are comfortable."
Cons: "Flight delayed about an hour. Booked more than 4 months in advance but apparently seats were not assigned on this segment. Not even at check-in, only at gate. We were early, but they could not seat our family together. Not acceptable. This part worked fine on our way to FLL, so there's no excuse for not working on the flight back."
Cons: "3 hours delayed"
Pros: "Great flight"
Cons: "Everything was great"
Cons: "It was delayed due 3 hours! Terrible"
Pros: "Staff was VERY friendly"
Cons: "Flight was delayed an hour and a half!"
Pros: "Short flight"
Cons: "1 hour late"
Pros: "Jet Blues onboarding person did a great job of managing expectations during a 2.5 hour delay imposed by Newark airport officials."
Pros: "Snack choices are good, boarding from back is efficient and very cordial crew"
Cons: "No updates on a delayed flt being posted on departure board, when I went to check at gate flt had boarded and I missed flt. UPDATE DEPARTURE BOARD WITH RIGHT INFO!!!!!!"
Cons: "Delayed boarding due to air traffic was unavoidable. However, allowing earlier passengers to board with multiple carry-ons, of which some were questionable in size, did not allow passengers boarding later to have any room for theirs. Desk agent did ask for six volunteers to check their bags on a full flight. Adherence to the rules of size and number would be fairer to all passengers. Crew was very nice. Previous experience with Jet Blue was very positive."
Pros: "The crew was excellent - they did their best in a bad situation and should be commended for that - they let us get out of the plane after learning after we boarding that we would have to wait 2 hours to take off - they let us get out to go to the bathroom and get something to eat and bring back to the plane - it was very cold in the aircraft and there were not enough blankets to go around - additional blankets should be available - the chips that were served once we took off are not sufficient for passengers that were at the airport 2 hours earlier, experienced a 4 hour delay and still face a 3 hour flight- meal arrangements should be offered when passengers are facing such long delays - the free WIFI was a plus and the seats are comfortable"
Pros: "Jet Blue is an amazing airline. So comfortable and with great service. My flight was delayed for hours due to an equipment problem. I saw this and called them and they instantly moved me to a flight that would leave much earlier at no fee and also gave me Even More Space at no cost! Every time I fly them I remember how great it is. Too bad I don't live by a hub. More EWR flights, please!"
Pros: "Fast boarding, clean aircraft, friendly crew. Pitch space is very good and in "even more space" it's excellent"
Cons: "The choice of food could be better, for me the seats where not that comfortable but I loved the extra space. I'm 6 feet+ tall"
Pros: "The inflight experience was very good (full sized drink and choice of snack), plenty of leg room and comfortable seats."
Cons: "The check in line was painfully slow (lack of staff - only 2 stations open with a long line waiting). Also, the onboard entertainment system is a bit outdated (no on demand function, works much like an old style TV)"
Pros: "Crew was great, the flight was smooth, and the experience was awesome"
Cons: "The airline needs to board and deboard by group number."
Pros: "Flight crew were good."
Cons: "My checked baggage did not make it on this flight even though it was checked in over an hour before the flight. I have been getting the runaround at the Baggage Claim area and on the phone. It may be delivered tomorrow afternoon and I have food items in the baggage and it may not be delivered until the afternoon of the next day. They don’t have a good baggage tracking system."
Cons: "A tv on plane"
Pros: "Crew was super helpful."
Cons: "Seats could use better cushion"
Cons: "On time departure. Meal service."
Cons: "on time departure"
Cons: "They canceled the flight"
Cons: "Flight was cancelled, some staff I dealt with to rebook had some attitude issues, others where fine. Overall not very transparent throughout the process. Definitely could've been much more helpful."
Cons: "Everything was fine, crew was great, but the wifi entertainment system is a joke. Its nice to allow passengers to connect and watch movies or shows, however, when trying to watch a movie it constantly buffers. More buffering then watching, to the point of just stopping and skipping it all together."
Pros: "Crew was wonderful."
Cons: "Not much leg room."
Cons: "The spacing between rows, the aisle and size of seats were terrible. I will go back flying British Airways and Lufthansa!!!!!"
Cons: "Snacks, non usable Wi-Fi"
Cons: "3 hours delay, NOT entertainment at all, this is ridiculous! The dinner was regular, but breakfast was terrible."
Cons: "Very long time since I have being on s flight with tv in the aisle , and not on headrest .. this is s international flight ."
Pros: "Size of the plane and smooth ride"
Cons: "Enormous delay"
Pros: "We took off on time and landed about 45 minutes early. That was great"
Cons: "My bags were lost and didn't arrive in New York with. They were not delivered until 1am that night."
Pros: "Pleasant and helpful staff"
Pros: "the staff was great from check in at the airport until I landed"
Cons: "I wish the snacks were heathy like dried fruit and nuts"
Pros: "Once we finally departed the flight timing was excellent."
Cons: "This was the first flight out. Flight was delayed and there was no gate agent that communicated why the flight was delayed. When we were finally able to board, it was NOT done by group number and thus I had to check my bag."
Pros: "Gates, delays, changes"
Cons: "Boarding was a mess. No opportunity for priority boarding. Flight crew no help. Just another hum drum experience."
Pros: "On-board staff were professional and kept everything running smoothly and with great communication from the pilot."
Cons: "Claiming baggage at LaGuardia was an hours-long process for everyone on the flight leading to raised tension and lots of tired folks on what was already a late (and delayed flight)."
Pros: "Food was better than expected."
Cons: "Flight was too warm."
Pros: "The dinner was good. The crew were great."
Cons: "It was the worst seat I have ever had."
Pros: "Friendly staff"
Cons: "Rickity old plane. Needs updates badly. No drink service options. Cash only bar? Hello, this is the 21st century calling the 20th... You can have your plane and payment methods beck."
Pros: "The AA counter agent was very helpful in changing my flight?"
Pros: "The actual crew on the plane were great"
Cons: "On my trip to Atlanta from new York the gate staff were horrible. Nasty attitudes and forced me to check in a bag that is made and approved by airlines to be considered a carry-on making me miss my 6 am flight to then book me on a 930am flight that was delayed for about an hour. I've never experienced this with any other airline before. Very disappointed"
Pros: "The crew was professional"
Cons: "Flight attendant called cops on passenger sitting next to me to be escorted off the plane for no reason!"
Pros: "The flight staff had an amazing energy about them especially for 7am. They didn't do anything above or beyond but they extremely pleasant, energetic, and courteous. The pilots also pulled off the one of the smoothest landings ever."
Pros: "I was just happy to get a flight out early the next morning when my Thursday afternoon flight was cancelled."
Cons: "I ended up in a middle seat due to having to be rescheduled, but it was still comfortable."
Cons: "No gluten free snacks"
Pros: "That we didn't crash."
Cons: "We couldn't go to the bathroom. That's right, you read that right, the bathroom on the plane was broken. Also, we left ATL 30min late."
Pros: "The female flight attendant attempted to fill the shortcoming of her coworker"
Cons: "Condescending attitude towards bodies on the flight from the male flight attendant"
Pros: "I like that the crew was professional and courteous."
Cons: "That I was there and hour before my flight and my seat was given up. I didn't like that people are allowed to retract all the way making my flight uncomfortable."
Pros: "Crew was very professional and courteous. Our plane landed early which is a plus"
Cons: "I didn't like the fact some of the seats appeared to be dirty , I sat on a book."
Pros: "Very professional and friendly."
Pros: "The blanket and pillow, good selection of movies."
Cons: "Maybe the food quality could have been better"
Pros: "Well.....it was canceled so I had to go to charlotte after to London and at the end at Rome and every one of them had delay's"
Pros: "The flight board on time, the crew was hospitable and seat was comfortable."
Pros: "Respesv your promise for the bording time"
Cons: "When the crew bothering me"
Cons: "I found out that my original flight (Wilmington to NY) was canceled 5 hours before it was scheduled to leave. I was rebooked on an earlier flight to Charlotte, which I could do because I had coincidently finished packing early and lived close to the airport. At the airport, my new flight was delayed, which could have caused me to miss my connecting flight to Boston and be stuck at the Charlotte airport overnight. I was then rebooked on a flight that was leaving to NY, with a connecting flight to Boston at 7."
Cons: "Always a problem with these guys"
Pros: "Staff was pleasant"
Pros: "We didn't crash."
Cons: "The crew was just downright rude. Condescending rude and full of tude. Also they are all 100 years old and one lady was so fat she could barely fit in the aisle. Come on AA...really you can't do better than this?? Seats were uncomfortable as can be and food weas slightly worse than average airplane food. funny thing is I always fly delta and delta partners but this time I thought I would go the cheaper route. Never again will I fly American anything anywhere. Very disappointed. There is nothing positive to say about anything except the fact that we didn't crash. We were also delayed 2 hours and sitting on the Tarmac. Horrid experience."
Pros: "Everything was great until I arrived in New York LGA. The staff at Atlanta's airport were great from the curbside checkin agents to the wheelchair attendant and gate agents so that they 45 minute delay due to air traffic in New York was hardly noticeable. The flight attendants were pleasant and friendly and the food was delicious. We actually arrived ahead of our adjusted ETA, after a very smooth flight."
Cons: "Upon arrival in New York, the 3 of us who needed wheelchair assistance waited and waited for them to come. Finally, the gate agents rounded up some wheelchairs that were sitting around nearby just to get us off the plane and to the gate area. After waiting about 15 minutes, while hearing the gate agents being told repeatedly by the wheelchair dispatcher on the radios that they were coming and were passing through security, 2 female attendants finally arrived and they took the two elderly ladies and off they went, leaving me there waiting. I continued to wait, and wait, and wait for ANOTHER 25 MINUTES, total of 40 minutes after arrival at the gate. The same dispatcher lady continued to say that my attendant was on the way, passing through security for the entire 25 minutes. He asked me to change wheelchairs because he liked his better. He didn't offer to take my laptop bag and put it behind. He took off down the concourse before my feet were even on the footrests, with me holding my legs out in front of me because the footrests were up. After 20 or 30 feet, I got him to stop and let me get my feet down. I told him our luggage was supposed to be at carousel E, so he took me to "A". He asked me if any of the bags there were mine, and I said, "Why would they be here? I told you we were on Carousel E!" So then he wheeled me to Carousel E, and since it had now been almost an hour, it was empty. He asked an attendant where my bag would be, and was told to check at the office, which was back over by Carousel A. Upon finally checking with the personnel in the office, he came out rolling my bags and stood them by me for me to deal with while he just pushed the wheelchair. I had told him I was taking Uber, so he deposited me curbside near the taxi stand, which was not anywhere near where Uber could pick me up and was gone. FINALLY, after arriving earlier than expected at 3:25, at 4:43 I was finally picked up by Uber to go on home. What a nightmare! I thought the wheelchairs were supposed to be waiting upon arrival????"
Pros: "They fly from LGA"
Cons: "Its absolutely embarrassing that American uses their name on this cheap regional carrier flying 20 year old regional jets. I had to use seat pocket material as a window shade. These planes constantly break and are totally inappropriate for 3 hour flights. They feel like flying coffins"
Cons: "cramped old seats. dated interior."
Pros: "Pilot kept us in the know given congestion at LGA. And kept us safe because of expected turbulence."
Cons: "I feel like the airline should know LGA is backed up since they flight mostly the same schedule daily. Flight AA2174 should be pushed to a later time so passengers don't have to sit on the tarmac."
Pros: "On time, easy boarding, good seat mates"
Pros: "Seat very small and uncomfortable"
Pros: "I got home at a reasonable time."
Cons: "The blond lady loudly insulting passengers in the back of the plane to her co workers. I thought that was very in professional. Also in the back of the plane there were 4 empty rows, I am 6’3” so planes are already uncomfortable. I asked if I could sit in an empty row and they told me no with no apparent reason. Also I’m not a fan of how frontier nickel and dimes their passengers. Don’t forget we are the ones keeping you guys a float."
Pros: "The staff on our flight to Philadelphia was excellent!"
Cons: "We arrived at Miami Airport 2 1/2 hours before our flight as request by your airline request only to find no staff .to check luggage. We waited an hour along with 60 other people before any of your staff decided to come to work. I walk with a cane and there were several seniors would had to wait in line. I think it is ridiculous that you do not have staff at the kiosk for your early morning flights. This type of service is unacceptable!"
Cons: "Our flight was cancelled twice and solutions were handled poorly by frontier's customer service. I will never fly with this airline again."
Cons: "I wish the seats were able to recline for comfort. Other than that I really enjoyed my flight."
Pros: "No frills on this flight. I did not partake in the food or beverage services nor did I check or carryon any luggage but the flight was relatively smooth and seats were of average comfort but all of it was worth the great price I paid for the quick trip"
Cons: "No cup holders and my seat didn't recline so I couldn't sleep."
Pros: "The plane did not crash. That is the only positive aspect of the trip I could come up with."
Cons: "I paid for my checked luggage, which was expected and fine, however I was told my carry-on bag was okay but it was not. After my ticket had been scanned at the gate and I was already halfway down the gangway, a gate agent began yelling at me to come back. The other passengers looked at me like I was a criminal or something and it was quite humiliating. The agent said (rather rudely) that I had to pay an additional $40 for my carry-on. I explained that I was told the bag was fine when I was at the ticket counter but they did not care. They further informed me that I was paying $10 more for my bag than I would have at the ticket counter, leaving me feeling scammed. I emailed the company immediately upon arrival, explained the situation, and asked for a refund of the carry-on fee given the unusual circumstances. I was flatly refused. Horrible experience, horrible employees, horrible customer service, horrible airline. Their ticket prices might be low, but that only seems to be to lure customers in so they can be tricked and swindled for more money. I paid more for my bags than I did for my ticket!! This company seems to operate on a "bait and switch" business model and through some research I did on them following this experience I found they already have compliants against them to the Better Business Bureau. AVOID THIS AIRLINE AT ALL COSTS!!!"
Pros: "Good Fly, nice atention and good landing"
Cons: "the seats do not recline"
Cons: "Outgoing flight was delayed by 18 hours. Cancelled my inbound flight and purchased a last minute flight with another airline and still haven't received a refund."
Pros: "You pay for what you get for No delays Nice flight attendants I would flight again"
Cons: "- No complementary snacks - No move or entertainment"
Cons: "flight got cancelled at last moment"
Cons: "Had to pay for carry on and water. What a joke!! A unruly child was screaming and pounding on the back of my seat and there were open seats up front so I ask a attendant if I could move up. The attendant told me according to FFA regulations I needed to stay in my seat. I FOUND OUT LATER WHAT SHE TOLD ME IS TOTAL BS!!!!! Never again Frontier!!!!"
Cons: "I was shocked to be charged a $40 fee for a carry-on bag. This was a hidden fee to me, as I did not know about this charge and no other airlines have this fee."
Pros: "Frontier provided hotel vouchers for the night along with food vouchers. Even though there was a bit of a waiting game from time to time, everything was organized."
Cons: "Upon arrival to the Kansas City, MO airport we were instructed to stay on the plane for an undetermined time. We were offered snacks for purchase. I think they could have spared some free snacks considering they had already gone through selling while en route."
Pros: "The service was good"
Cons: "The layover , loud flight , kids crying , 1 hr lay over from Las Vegas to Miami , then Miami to Las Vegas close to 3 hrs I feel like I should be reimumbursed a % or amount"
Pros: "Nothing special"
Cons: "They charge additionals for everything and give only water once in the plane. At the end after chargin for every piece of luggage "EVERY" the ticket is more expensive than others carriers."
Pros: "There was nothing I liked."
Cons: "The seats were very uncomfortable, there was no entertainment, you have to pay $40 for carry on luggage. The flight got delayed 3 hours, the staff was rude to the passengers. We had to take a detour to Philadelphia instead of NY to refuel, which took an extra hour and a half. They gave us no snacks/vouchers in the mean time. We ended up arriving at 10pm instead of the original arrival time of 4pm."
Cons: "I didnt like the fact that the flight was delayed and a notification wasn't sent to my phone. I had checked the status that night when I checked in and early in the morning and the system said that the flight was on time. It wasnt until I reached the airport and the lady behind the baggage counter told me that the flight was delayed for two hours. I went to go eat with my daughter at the Chilis restaraunt. I figired since the flight was delayed why not have some lunch and head to the plane an hour before take off time. I left the restarant and went through screening. One of the TSA memebers asked me why was I going in so early when the flight was on delayed. I let them know that the flight was suppose to be taken off in an hour so they let me through. As I'm walking through the terminla they have someone walking bu asking if anyone was getting on the frontier flight. I told them that I was on that flight and they told me I needed to hurry up because the plane was about to leave. I became nervous ans started running down the gate to make it to the plane. I'm running with a two year old so Im pretty sure that you can only imagine how difficult that was. Once I reached the gate I was out of breath and it was suppose to be eight minutes before we took off. However we sat on the plane for about another thirty minutes before we left. I feel as though the communication with the airline is not there 100% and if you are sitting in an airport you should be able to hear the update especially when they are not planned ir taking place at a time that is different from what was already relayed."
Pros: "Attendants were very relaxed and friendly...made flying with them enjoyable."
Cons: "I booked because of the cheap rate. Only to find out at the airport that they charge 25 for carry on luggage...I knew they charged for checking luggage but for a carry on?! ridiculous. Adding those $50, price is the same or more expensive than other better airlines. There was no food whatsoever. Almost 4 hr flight and no food....the food they sell is basically snacks...not even a sandwich. The seats are insanely thin and hard. Entertainment? You have to pay for that. Never seen this kind of horrible service. I lost my flight coming back from NY because of the bad weather conditions. The airport was insane, we got off in the middle of the freeway because cars were not moving and started running. I left 3hs30 before my flight and still lost it...thats how crazy it was. Not only they didnt offer any help, they wanted to charge penalty and put me on a flight 4 days from then. Tried calling and explaining, no one cares. Never flying this company again"
Cons: "* I had to pay additional for any seat that I chose and for baggage, both ways increasing the price significantly. * The basic seat was tiny and very uncomfortable * The crew offered beverages for a cost but not any soda or water. * One steward slept on the plane for a good half hour or more."
Cons: "The stewardess was extremely rude. One of the passengers didn't feel well and wanted some water. The stewardess refused to provide water and kept asking the passenger to get off the plane. It was one of the worst displays of service I've ever seen."
Pros: "It didn't crash and Im very thankful for that. They are good at collecting trash."
Cons: "The flight attendants skipped few rows and not offer us any drink or snack the first time they came out. I am sure they didnt do it in purpose, but I have never been in a flight that the flight attendant just missed people like that. The cart stopped next to the seat in front of me, the first flight attendant helped people that sat in the front, the second one started to asked and served beverages for the seats behind me. I thought the first one was going to help us, but they moved so fast and far behind us right after that. I have never been in any fllight that charge people for soda."
Pros: "charge for everything"
Pros: "Quick check in!"
Cons: "Paying $45 for carry on baggage!"
Pros: "The worst flight I have ever had. Most uncomfortable seats I've ever sat in. I will never ever fly this airline again. They also charge for everything. Everything had a fee. Horrible experience. I guess AA is the best."
Pros: "Nothing Flight was first delayed for 1 1/2 hours and then canceled. Spent over an hour on hold trying to make alternate arrangements...not a good experience!"
Pros: "The flight was cancelled 1-1/2 hours before the scheduled take-off [9 am flight on 12/16/15] without any explanation whatsoever. The counter representatives gave very inadequate instruction, and did not appear very compassionate to the customers. I had to wait on hold for a CSR for 50 minutes before I was helped. Then, it took 45 more minutes to schedule another flight on American Airlines. The whole event was unnecessarily stressful."
Cons: "We didn't even get to go on the plane. The flight was cancelled before we got to the airport. They gave us no explanation why it was cancelled. Also the information they gave us was terrible. A woman gave us a parse that said "call this number to reschedule" as soon as we called it, the reply was "I'm sorry we are closed try calling this number." It took about 2 hours to figure out how to get scheduled on a different airline."
Cons: "The plane was forced to do a mechanical update by the FAA. It was thus 6 hours late. The mechanical should have been tended to in regular service of the plane - not before boarding with passengers. They are clearly not doing a thorough job at maintenance requirements. Given that the plane was stopped in Denver (their headquarters), they should have provided another plan from standby - do they not have any planes ready to go on standby at their hub?? Get some! Passengers were given lunch vouchers at the gate, but only one of the food vendors would take them citing poor contract relations with Frontier and not getting timely paid. That one (a Pizza place) was very reluctant to take the voucher also. In Addition: $45 for a small carry-on bag was ridiculous as was no complimentary music, tv, cracker, peanut or coffee. I was unable to check-in online with my cell phone due to poor user friendly programming and poor communication of data from Kayak"
Cons: "The seats were horrible. if someone taps on the back of your chair you hear everything. Not comfortable."
Pros: "NOTHING ABOUT THIS FIRST EXPERIENCE AND MAY SERIOUSLY NOT FLY FRONTIER AGAIN."
Cons: "TOO PRICEY FOR A 1ST CHECKED BAG. REQUESTD/PREFRRED WINDOW OR AISLE SEAT AND WAS DENIED WHEN THEY WERE EMPTY SEATS ON MY FLIGHT AND AFTER BEING TOLD IT WAS A FULL FLIGHT - THIS WAS A LIE. STA IN A MIDDLE SEAT WHERE ON MY RIGHT AND LFT SIDES WERE TWO HEAVY SEAT PASSENGERS WHER ONE OBVIOUSLY SHOULD HAV BOOKED 2 SEATS. I HAD TO SIT UNCOMFORTABLE THE ENTIRE TRIP - NOT GOOD. MY REQUEST TO MOVE WAS NEVER ANSWERED AND IGNORED. AND, FLIGHT WAS DELAYED DUE TO AN EQUIPMENT ISSUES CAUSING ME TO BE LATE TO A MAJOR EVENT. CHECK IN PROCESS WAS HORRIBLE, LONG AND OTALLY DISORGANIZED. I WILL THINK HARD BEFORE I FLY FRONTIER AGAIN."
Cons: "The flight was a rip-off. I was charged for seating and carry-on luggage which were not on the advertised price."
Pros: "Recently flew Miami to Denver over and through some pretty intense storms. The result: a safe and comfortable flight! I am not a happy camper up in a plane so when I say good job to Frontier getting us there safely, I truly mean and appreciate it!!"
Pros: "I liked the crew was kind and helped as much as possible. The pilot kept us up to date on the situation."
Cons: "While waiting to board myself and other passenger's noticed a one hour delay (normal) so we stepped away to the nearest bar. Then 45 min before the delay we were rudly interupted that we were to board now. Even though none of us heard an announcement and I checked the delay time at the game five minutes prior. Then when unable to land in ohare we fly around for an extra couple hours instead of landing in a different airport. Until running out of fuel we landed, unboarded, and rebaorded in a 15 min span. I didnt have enough time to even buy dinner.We were held on the plane at first saying if we were to get off we could not return.This all caused me hundreds of dollars for a car rental because I consequently missed my train home. As of right now I would not suggest this airline I was offered 0 compensation for my troubles. Just the flight attendant apologize then suggest we thank the pilot for the small layover in Milwaukee on our direct flight."
Cons: "Charging for checked luggage and carry on"
Pros: "Cheap flight"
Cons: "They nickle and dime you. Extra cost for bags, extra for carry ons, extra for inflight service. Also, no tv, internet access option. The seats were not comfortable either. I got what I paid for. I will not fly Frontier again"
Cons: "no food or entertainment were provided as part of fee"
Cons: "Crew is not friendly. Doesn't seem like they like their job. Plane is filthy. No blanket, pillow offered. Seats do not go back. The only offer was a small cup of water. Not a pleasant experience."
Pros: "The check in rep was beyond rude and unacceptable. You have to pay for a CARRY ON??? That ridiculous"
Cons: "For a person to have to pay for their carry on is wrong. What must a person bring with them...1 t shirt and 1 underwear????????????"
Pros: "Not much turbulence."
Cons: "Rude flight attendants with bad attitude. Everything, EVERYTHING cost additional fees. They messed up my carry on bag "purchase" 3 times, requiring me to call the agent 2x and then again waste time at the airport. Everything felt like a scam."
Cons: "Long lines to check in almost an hour and a half of waiting - no kiosk to check in. Checking bags was difficult. There were two lines, staff was not clear on which line we should be in."
Pros: "Speed of service and def love the price ??"
Cons: "No food, no entertainment..."
Cons: "They lost my bag - first time flying Frontier. Bad first impression to say the least."
Cons: "Prices for drinks and food on board, also the cost of bags period!"
Pros: "The crew was very attentive."
Cons: "The flight was 2 hours delayed."
Cons: "Passenger sitting behind us. She was loud disrespectful rude annoying and a few other things. At one point she was asked to leave the plane before take off and she refused. She told them no and they were not making her get off. And they didn't make her our flight was delayed 30 min due to this passenger."
Cons: "$40 for a carry on bag is outrageous. Will never fly frontier again"
Pros: "more leg room. crew was nice, polite and organized"
Cons: "don't even get nuts or cookies. Just water."
Cons: "My second time flying Sprit and one of the worst experiences ever. I paid $300 for a one-way from ATL to EWR. My seat was sunken and had an imprint. My tray table kept falling down. The seat was dirty and had crumbs in it. Very uncomfortable. Don’t waste your money!"
Pros: "The inflight wasnt that bad."
Cons: "The baggage policies of Spirit airlines are simply the worst. The online baggage fee is different, the amount told to me on the phone was different. The staff is clueless about their baggage pricing. They charged me double for a bag that should the allowable dimensions shown online."
Cons: "No complaints"
Cons: "Please offer free water."
Pros: "Crew and seats were better then expected"
Cons: "The price for bags was just ridiculous. It actually made me not want to fly Spirit."
Pros: "Crew members were extremely helpful and nice."
Cons: "I was charged for everything they could possibly charge me for, the plane was disgusting"
Pros: "Easily the best Spirit flight I’ve ever flown"
Pros: "New planes. Friendly staff"
Cons: "Seats did not recline. Seats were very hard. Baggage fees were just so high. 45$ for a carry on."
Pros: "Punctual and Smooth flight."
Cons: "Did not buy food. No entertainment."
Pros: "Crew was kind, after some coaxing waited for a family member of a fellow passenger who wandered too far from gate to make it back in 10 minutes."
Cons: "Need updates and alerts on delayed flight!! I was checking my phone every 15 minutes from the restaurant next to the gate, reloading the status page, and the status that it changed from delayed two hours to taking off now happened within a 10 minute window. Next thing I know they are calling for final boarding, last call, even though half the flight didn't make it there yet because they didn't update that the delay was cancelled until minutes before boarding. I understand we all need to take off ASAP, but they've got to understand if everyone was standing at the gate, there would be no room to stand so we all disperse and know we can check our smartphones for updates."
Pros: "They refunded us"
Cons: "Refused to accommodate us or put us on a different flight."
Pros: "Boarding was easy and left on time"
Cons: "Charging for water"
Pros: "Good staff on flight. There was plenty of empty seats and I got moved to a more convenient spot."
Cons: "Website is not clear. My carry on had unclear dimensions and I had to pay extra at the airport."
Pros: "Better Boarding gate area in ATL compared to ORD. Quicker ground crew support at O'Hare on arrival. Gate agents announcements were timely"
Cons: "On my trip to Atlanta, I paid 52.00 for my luggage to ride because I was told i needed a ticket after telling the representative my luggage fit inside the sample boxes. After paying I get to the flight gate and i see people with luggage bigger than mine. I asked how much did it cost to bring it on and they told me it is free for one piece of luggage. So on my way back to Tampa I didn't mention anything about a bag and it was free. I feel the representative should have told me it was free to take it on."
Pros: "Flight was smooth, crew was great, boarding was easy, excellent trip."
Cons: "I was told that I could bring my carry-on on the plane for no extra fee and when I arrived at the airport I was told that my bag would have to be an extra $69. If Spirit has a different policy for carry-on than other airlines they should let that be known in advance. I even reached out and called the airline in advance because this was my first time flying Spirit and I wanted to make sure everything would be set."
Cons: "Going to Fort Lauderdale: the flight attendant was very rude towards another passenger because the seat was double booked. Overall chaos and unprofessional"
Pros: "The flight was not delayed, in fact it left early! Fast boarding."
Cons: "The seats were uncomfortable. It was a clear day without many clouds, but somehow the pilots on both of my flights weren't able to hold the planes steady during the takeoffs, climbing to altitude, and approaches for landings. The planes were wobbling a lot---like they were no longer on smooth automatic pilot."
Pros: "Quick Flight"
Cons: "Baggage Fees"
Pros: "The plane seemed new"
Cons: "Paying for every single thing - including carry on bag and water. The low price no longer remains low when charged for everything. Flight crew and other positions didn't have good customer service either."
Pros: "The fact I eventually got to Orlando."
Cons: "The plane was delayed six times! We were supposed to arrive at 11 an instead got in at 2 in the morning! The air conditioning on the plane was broken! The pilots were late, and the gate agents were not forthcoming with information. They were very rude, and I understand they are stressed, but so were the passengers who were looking at the only option being cancelled flights and missed opportunities!"
Pros: "Seats were pretty roomy and comfortable. Airfare was inexpensive."
Pros: "the plane was on time and big"
Cons: "very uncomfortable cramped seating"
Pros: "FLIGHT DETAILS : Mr INAM Rabbani. FLIGHT NO NK541 CONFIRMSTION CODE : PHFHKE DATED : 25 FEB, 2017 Please refund my US DOLLAR 55, charged for my bag through my Citibank card. Cards code : 715. Please also give me compensation for giving me mental agony."
Cons: "I was travelling from Atlanta to Tampa on 25thfebrury 2017. The birding cards were issued. First it was announced several times the flight was delayed. Finally the flight was cancelled. I paid US 55 for the My only bag. The amount has so far not refunded in my account. My fight number was NK541. Confirmation code is PHFHKE. My name is Inam Rabbani. Please refund my money into my account."
Pros: "The crew was very friendly and helpful"
Pros: "I haven't enjoyed flying Spirit in the past but this time was much better. Flights were on time, staff was courteous, and didn't have any unexpected issues with baggage."
Cons: "Baggage fees extremely high..even if you take it on the plane. If you do t have access to a computer a charge to check I at the airport. Have to pay for membership. Time you pay all the high fees no cheaper then other airlines hat have better service."
Cons: "I was suppose to get a refund because I cancelled within 24 hours of making the trip and I was told I was going to receive one but I never did."
Cons: "I will never fly Spirit again. I knew from one previous experience that they were the pits regarding seat room; but I never figured they were theives They never sent a confirmation of ticket. THEY HAVE ABSOLUTELY NO HUMAN BEING TO SPEAK WITH IN PERSON on their telephone contact number, no matter what button you push. The transaction didn't post on my credit card, so I assumed it did not go through. I bought another ticket. Five days later they put both tickets through. that's it I am done with this cluster F$%K airline."
Pros: "Clean, simple, comfortable"
Cons: "I did not appreciate any of the tactics used to increase the amount to pay for carry-on baggage I have always brought a carry-on for a dozen other airlines and never got stuck paying the exorbitant rates that I was hit with from Spirit Oh sure, you have the measuring display there but hidden from view and not told to put your suitcase in it. Ours were off by a few inches too big. I didnt know until I was boarding that my bag was too big along with my wife and had to pay an extra $200 to have the bags checked. $200!!!!!!!!!! They said they made an announcement but between phone calls and bathroom i missed it. Who would have thought that our bags would not fit. On the return flight I went on-line to pay for the same baggage and it cost me $50 each or another $100$300 total which was more that the flight cost was. A complete rip-off. Your staff should warn at the ticket desk about the baggage rather than have that obscure baggage measuring rack. Please call me at 218-966-8787 Jeff Maki"
Cons: "It was a surprise to find out that for carry-on I would be charged $50. That was revealed at the time of check-in!! Flight was delayed by 30 minutes. Reason given was one of the seats needed cleaning as someone had threw-up!"
Cons: "I was flying with Spirit Airways from Boston to Atlanta on the 5th of August 2016. Unfortunately, I missed the flight due to my flight with Delta Airways being delayed in Amsterdam. I had booked a return flight with Spirit Airways for the 25th August 2016. I understood, of course, that this was not the fault of Spiirt Airways that I missed the outbound flight. I went to the check in desk, explained that I had been delayed in Amsterdam and could they possibly get me on the next outbound flight. As it turned out there was not another flight available for two days. So I explained to the staff in Boston, that I would try and get a flight to Atlanta with another Airline. Which I was able to do for the same evening. However, I made sure to tell the Spirit Staff that I would be traveling on the return flight, and the lady confirmed that this was fine. My express words were, I know that I have missed the flight, and thats OK but I am checking in now and want it confirmed the my return flight is still booked and i am checked in for it. The lady said Yes , that will be no problem! She also gave me the contact number for customer service, so that I could phone them and see if there way anything I could do.I was informed this was a free number and when I phoned it, I spoke to somebody in India, whom I could not understand, a few minutes later my twenty credit was gone, so obviously NOT a free number! I found another Airline to take me to Atlanta. So I was happy in the knowledge that my return flight with Spirit was fine and I was checked in for it. However this turned out not to be true! I received an email from Kayak a couple of days later, to say that , as had not checked in, both flights had been cancelled. Of course, I was furious, I telephoned Kayak to see if there was anything I could do but they told me I must get in contact directly with Spirit, which I did. It was, once again, the customer service number, in India! They told me I would have to go to the counter in Boston and ask why my return flight was cancelled. At this time I am in Atlanta and asked them, did they realize how far Atlanta was from Boston!! I also asked to speak to a Superviser, at which point I was cut off! I then telephoned again and asked was it the normal procedure to cancel both the outbound and return flight, if the outbound flight was missed. I did not get an answer to this question except to say they did not know, again I asked to speak to a Superviser to be told no. I had checked in, as far as I knew, the return flight had been paid for, so I do not understand or accept that they had any right to cancel my return flight. I also had no choice but to rebook my flight with Spirit because I had to get my connecting flight from Boston on the same day. This cost me $211 plus $50 for my check in bag. Given that I had already confirmed with Spirit, this is a total disgrace and I have been treated very badly by them. I fly regularly and have never encountered anything like this"
Cons: "price didnt include normal sized carry on"
Cons: "My return flight from Detroit to Tampa had a transfer in Atlanta. Spirit made me pay twice for my bag. I actually had to pay for each leg of my trip. Ridiculous!"
Pros: "Nothing sat on plane 3hr cancelled flight. Stood a line 3hrs to get next flight only to find 3days until I could fly out with them cancell will never fly with them"
Pros: "I think Spirit is trying to give its clients a good fare when flying. The problem is they nickel and dime you to death for everything. What does a can of soda cost? Maybe 15 or 25 cents when you buy it in bulk. But they charge $3.50 or so for a can of soda and to top it off its not even that cold. There planes are very uncomfortable, you can't recline back an inch, they're fixed in one position. Also there flights are always delayed, so if you have to be somewhere in a hurry, forget it your not going to make it. However that being said I do have to say that there crew was very polite and attentive, even humorous. If they could find a way to include certain things in the booking price I believe they would be more successful. I personally will not fly with them again. I prefer to pay a little extra and get more for my money in the long run. That's just my two cents!"
Pros: "People. Where nice."
Cons: "Under carage noisy."
Pros: "The food options."
Cons: "That the seats don't recline, that the attendants are rude,"
Cons: "Boarding times kept changing. First being delayed and then changed back to on time. I almost missed my flight."
Cons: "Delay delay delay delay cancel. Called customer service and they said they couldn't help me. Waited on phone for an hour to finally get somebody to help me reschedule the flight for 6 hours later."
Cons: "We were delayed for an hour and it took 45 min for someone to tell us the problem. Already a late flight was made even later."
Cons: "Love it but little delay"
Pros: "I almost swore off Spirit a few years ago, after terrible customer service and unclean planes etc. This trip has made me reconsider. The crew was the best asset. They were entertaining, so pleasant, joking and engaging with customers all while being professional and efficient. Better service than the "premier" airlines that I have recently flown. We were more inclined to order drinks and food onboard because we were in good spirits and felt that we didn't need to wait until touchdown to allow vacation to begin. Thank you for a great experience (it was the same crew for both legs)"
Cons: "Bummer that the seats don't recline (but for short flights, not terribly bad) We had a layover on both legs of the trip, however were unaware that we would not be switching planes. We had to choose to run off the aircraft to grab a sandwich etc vs waiting 3 more hours to eat. When we decided there was enough time, we made no stops, walked off the plane and to the first food booth we saw, and we walked back to the gate and sat to eat our food. Only after watching someone else run onto the jet bridge, did I ask the gate attendant (who was 5 steps away from me) if we needed to board. She casually said "oh yea, we're going to close the gate in 2 minutes" !!! there was no overhead page/announcement/ or her asking if we were on that flight (when she had seen us de-plane and ask her directions, and could tell on her flight logs that some people were still to board). We were super lucky not to miss that flight and I wish we felt that she was working in our best interest. --This was the only lacking part of our flight. --maybe on boarding tickets, you could ** and state that both legs are on the same aircraft? So we could plan ahead? -- perhaps train gate attendants to page prior to gates closing if not all passengers are on board (like all other airlines do) Thank you for considering changes and feedback"
Pros: "Friendly, efficient crew. Arrived to destination ahead of schedule. Very affordable ticket price."
Cons: "No frills at all - try to upcharge for everything: bags, food, seat selection, etc. It is definitely a budget airline."
Pros: "Nothing this was awful"
Cons: "The fact that this was the only flight for the day, and with over 30 people checked in but not boarded they tried to close the doors and leave. Airport was packed and people had hard time making it to gate. Had to convince them to open back up"
Airlines flying to New York have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to New York
Masks required on board, masks provided on flights to New York
Social distancing seating
Middle seats unavailable to book on flights to New York
Testing for antibodies, testing for symptoms for flights to New York
Waiving of change fees. Search flexible flights to New York