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Cons: "Notify us sooner about the 2 hour delay. Had to know there was not a pilot available."

Pros: "The seats were comfortable"
Cons: "The attendant at the gate was rude. She asked for me to put my bag in the slot to see if it will fit. It fit, and she told me I still need to check my bag because I squeezed it in there. She told me that I either “had to check my bag or find alternative way home” . After when I was taking to the end of the jetway she wouldn’t let me take it and said she had to do it” the whole situation was handling poorly and I watched her be rude to people prior to me. Also the outlet at the gate didn’t work."

Cons: "Only one of the Tram car lines was running from gate to terminal at TIA"

Cons: "Boarding was haphazard"

Pros: "Communication"

Cons: "We were rerouted by JustFly prior to our trip. Instead of Venice - Philadelphia-Tampa at noon, we were moved to Venice - London - Chicago - Tampa. Flight from London - Chicago was delayed 6 hours. Of course missed connection in Chicago. Spent night in Chicago and arrived home 48 hours after leaving for Venice airport."

Pros: "One nickel hostess"
Cons: "PAID FR UPGRADDED SESTS AND THEY WETE GIVEN TO LATE ARRIVALS."

Pros: "Went smoothly as it should."
Cons: "Entertainment system didn't function well but that could have been more an airbus issue."

Cons: "No other snack choice, just pretzel. Can we have some cookies?"

Cons: "They forgot to board my laggauge"

Pros: "Don't know. Never made it that far."

Pros: "Arrived early in CUN!"
Cons: "Food selection"

Cons: "Seating is bad, one pays for the tickets then he has to pay for the seat seperraitly only the middle seat comes with the tickets."

Pros: "They got us there quickly."

Pros: "Not much"
Cons: "Big hassle trying to get on an earlierflight ehich originally booked."

Cons: "I STILL HAVE NOT LEFT RIC!!!!"

Pros: "Nothing"
Cons: "Everything There was a huge delay and just sat on the tarmac for about one hour and a half. Ugh"

Cons: "Nobody gave us an explanation on why it was late"

Pros: "It was 1 in the morning in the Philadelphia airport and I had an 8 hour layover and there were no vending machines available and an airport worker went and got me a drink and some chips and would not take any payment. I call that going above and beyond his job duties. Very pleasant man."
Cons: "They layover was a little much and to get one with a better time was $300.00 and all I wanted to do was get to Watertown NY to see my grandkids."

Pros: "Nothing exceptional"

Pros: "I thought the service was great"
Cons: "I was surprised that there was only beverages served and no pretzels are peanuts like the other airlines"

Pros: "Nothing in particular"
Cons: "Outlet did not work"

Cons: "Never taken!!!"

Pros: "Nothing"
Cons: "Pilot was going so fast never told us why we kept descending and going back up and people were throwing up and they wouldn’t give soda to settle stomachs"

Pros: "Same"
Cons: "Same"

Pros: "Price"
Cons: "Outdated airplanes"

Cons: "Still waiting to get to the terminal."

Pros: "On time"
Cons: "Small seats"

Cons: "Boarding was poorly set up."

Pros: "Or some attitude re-adjustment. I usually observe rude passengers acting the way some of the stewards were acting."
Cons: "Rude staff"

Cons: "Food"

Cons: "Lost money traveling and moving offered to snake up for it."

Pros: "Not turbulence"

Cons: "2.5 hour delay."

Pros: "Trip non stop"
Cons: "AA has moved seats closer. Had difficulty putting a carry on bag under the seat. Seatbelts short."

Cons: "very nice seats."

Cons: "My daughter is in a wheelchair. She was a carry on (I e I carry her on board). The staff knew this but failed to notify the airport. Hence, we had to deplane without a jetway. I didn’t. The steep stairs made it unsafe. Had to wait a long time for a handcranked lift. No one really knew what they were doing and they wanted to put her in an adult wheelchair in spite of my identifying safety issues. My daughter was scared and upset. Epic failure on AA’s part. Communication breakdown on many levels. Shameful."

Cons: "No electrical outlets. No monitors"

Pros: "Arrived safely and on time."
Cons: "No power outlets at seats."

Cons: "The changing of terminals in Philadelphia but was not the airlines fault."

Pros: "Food"
Cons: "Bathroom smell"

Cons: "Landing was a little rough"

Pros: "Flt on time. Arrived on time"
Cons: "A young child screemed constantly. Not sure how you would address. Have had kids so been there"

Cons: "Delay due to mechanical glitch which should have been checked before boarding"

Pros: "Pilot was very friendly"
Cons: "Seats were very uncomfortable"

Pros: "Uneventful and on time"

Pros: "It was on time. Nashville airport is sparkling clean with very happy and warm staff throughout the facility. As opposed to Philthydelphia the city of Unbrotherly Love."

Pros: "It was just great"

Cons: "Last to board with a young child."

Pros: "Prompt, professional, and smooth landing. Very friendly staff"

Cons: "No entertainment or food, the worst plan ride ever"

Cons: "Free water"

Pros: "Everything went as planned even with the delay for takeoff."

Pros: "The price."
Cons: "Before boardong the Frontier gate rep kept barking on the mic to clear the gate if you wete not group 1. Group 2, etc. She was sharp and had aytitude in her voice. There are better ways to get people to do something than to keep barking at them. A passenger had her cell ph on speaker and was very loud, before take off and immediately at touch down."

Pros: "Great landing"

Cons: "Delayed check in, delayed boarding , delayed take off"

Pros: "All perfect"

Pros: "Its over"
Cons: "The whole experience."

Pros: "Very nice plane Lots of leg room"
Cons: "No snacks (complimentary)"

Pros: "I thought that everything went fine except for the weather delays but I know that is not the fault of the airline."

Pros: "Cheap, comfortable and friendly staff"
Cons: "Getting off the plane took forever on both legs."

Pros: "All good"
Cons: "All good"

Pros: "Everything was smooth. No issues."
Cons: "That they didn't take cash for drink purchases."

Cons: "No food or entertainment, rest terrific"

Cons: "We sat on the plane for over an hour waiting for our plane to take off"

Pros: "No seat back lowering!"
Cons: "One hour late"

Cons: "Waited to take off once boarded for 45 min. Luggage was exptreneky delayed. Only half of the luggage was delivered immediately. Remaining luggage came 25 min later"

Cons: "We were delayed for more than an hour"

Pros: "Just what I wanted. Low price with little notice to get to a family medical crisis. Plane was like new. Easy travel. 30 min early in arrival"
Cons: "Would have liked more than water but preferred the Great price"

Pros: "Nothing!"
Cons: "Lots of delays and cancellations. Customer service is not helpful. They only care about their ticket and will not reschedule you with another airline."

Pros: "I flew for the price, not the amenities. As long as you know you'll get zero services, its AOK."

Pros: "I would never purchase flights from Frontier airlines again!"

Pros: "Aside from a change of gate the everything was wonderful."
Cons: "I had got my boarding pass yesterday, when I checked in they no ever told me the gate was changed. I realized at the last minute something was wrong and started to inquire and found out that the gate had changed."

Pros: "The kind staff"
Cons: "Sitting on the tarmac 2.5 hours upon my arrival On my departure we left over and hour late due to a mechanical problem"

Pros: "Timely arrival"
Cons: "Check in process; higher fees than stated; ridiculous fees for seating and baggage--should I have stood up?..."

Cons: "Worst travel experience ever."

Pros: "Great pilot who had excellent control of the plane"
Cons: "Delayw, delays,delays, charges for everything--even water to drink"

Cons: "hORRIBLE SEATING; CHARGED ME $40 FOR FOLD UP BIKE."

Cons: "We didn't board until around 1 am"

Cons: "Both of my friends had way cheaper flights then me"

Pros: "Price"
Cons: "Wasn't comfortable"

Pros: "Nice staff."
Cons: "Delay later than delay. Then another delay on tarmac."

Pros: "New planes"
Cons: "Delays which affected my scheduled appointments. Other passengers seemed to expect the delays when flying Frontier."

Pros: "good service"
Cons: "not comfortable to sleep and not good leg room"

Cons: "Why can't frontier participate in TSA pre check. I prefer to fly other carriers that do. How does being a budget airline bare on this service?"

Pros: "Fantastic"

Pros: "Everything went off without a hitch"

Pros: "I like the price and the fact that we flew direct"
Cons: "delayed half hour no free drinks cramped seat"

Pros: "Everything"
Cons: "Nothing"

Cons: "Delayed until 3 am"

Pros: "They share food no baby asked me, even to buy."

Cons: "When Kayak exported our data to Frontier it was done incorrectly (Kayak merged our first names and middle initial to form one name). This required I call Frontier (and was on the phone for at least 20 minutes), to correct the error, or it would require a large fee to change our names on-line. This was a great inconvenience."

Pros: "The pricing was nice."
Cons: "The chairs The leg room"

Cons: "The plane was very hot"

Pros: "I like everything from arriving and departing nothing bad to say."

Cons: "Bag fee is expensive."

Cons: "Navigating the web site is nuts. Pre paying for baggage is hard to do"

Pros: "Rigid, modestly padded seatbacks (think DC-3) do not recline at all. Found it difficult to doze."

Pros: "Nothing"
Cons: "Employees were indifferent to passengers. More concerned with their cell phones"

Cons: "They let me paid for my carry on $65 .00"

Cons: "Always delays"

Cons: "No entertainment"

Pros: "Nothing"
Cons: "Everything. The plane was late. Delayed."

Pros: "None"
Cons: "Terrible services"

Cons: "Delayed for 2 and half hour"

Pros: "Is spensive"

Cons: "The staff was rude and not sensitive to people’s needs"

Cons: "No comp drinks"

Pros: "Spacious plane"
Cons: "Cockroaches and delays!"

Cons: "Both flights on my trip were delayed, and not by a bit."

Pros: "Spirit is a nickle and dime operation, with very uncomfortable seating"

Cons: "service, delayed for 4hours"

Pros: "Charg"

Cons: "The people at the airport when people check out maybe my son that he book my fly give my wrong birthday so the lady in the counter ask me for my ID she said u birthday is wrong donth do it anymore I said my son book the fly because I was in the hospital Trinidas w my brother dying and I was nervios booking my fly she was very arrogant and cold she was mad at me I said Im sorry and she said next and I move toward the gate very sad"

Pros: "the plane was half empty so I was able sit in isle seat"
Cons: "that I had to pay $55 For luggage i had small bag with my snacks , map and small feel an table. I also had a small bag for 5 days of clothes but had to pay $55. no savings here."

Pros: "Very friendly staff. Efficient & clean"

Pros: "Everything"
Cons: "Love everything"

Cons: "Everything"

Pros: "Nothing"

Cons: "I wish that the baggage cost was not so expensive. Seems crazy to pay that much."

Cons: "Seemed confusing, especially in Atlanta, self help bag check ins weren't working. Short on staff, long line."

Cons: "Limited space , over priced food and drink"

Pros: "Sheets did not decline could not eat peanuts because a kid on the plane had an allergy"
Cons: "Sheets did not decline could not eat peanuts because a kid on the plane had an allergy"

Pros: "Nothing"
Cons: "They scam you into buying everything."

Pros: "Sitting a small seat"
Cons: "5hour delay and ,50dollats for a bag is robbery"

Pros: "Very professional"
Cons: "Everyone of the staff were kind and courteous"

Cons: "Lot of noisy customers but Spirit does a good job"

Cons: "No snakes."

Cons: "Bag limit 40 pound & experience Two bags for 110$"

Pros: "I liked everything"
Cons: "My luggage price was high"

Pros: "Nothing"
Cons: "Everything"

Pros: "Clean airplane"
Cons: "No complimentary snacks and drinks"

Cons: "Rude workers and delayed 1 hour"

Pros: "The staff are friendly and so personable"

Pros: "Clean, honest about 15 min delay"
Cons: "Not applicable"

Pros: "Great value.clean modern plane"
Cons: "Inefficient boarding and no email reminder for check-in. Site didn't recognize my PW. Slow check in."

Cons: "Over all I had nice experience"

Pros: "Good price. Only a little late"
Cons: "Boarding is a joke. We shared seat assignments with another couple. How?!?"

Cons: "Nunca me permitieron abordar y me cancelaron el segundo vuelo"

Cons: "I was charged $110 to bring my dog"

Cons: "Nothing"

Pros: "I lucked out and ended up with a whole row to myself. Slept like a baby :)"

Cons: "Horrible"

Cons: "Cancelled"

Cons: "Baggage policy is a rip off"

Pros: "Nothing."
Cons: "All."

Cons: "Too much information/forms while checking in and have to pay for luggage which is expensive."

Pros: "Nothing"
Cons: "All. Price too high for kind of service"

Cons: "It's too bad. When I buy the ticket you must showing them. I never know about that. Why I need pay over$50 a small baggage?"